This review was chosen algorithmically as the most valued customer feedback. All rights reserved. Satisfaction To our customers, we have developed the Customer Service Department to receive complaints about maintenance of Toshiba refrigerators. I do not know how is this going to work but my complaint is for installation delayed. When I log on to Toshiba support, I find multiple drivers, with no indication of which, if any, are suitable for this laptop. Please refer to Logged report and northern region technician(company under the name of SkyWorth) came to collect my TV for checking/repair. I normally don't leave reviews. Purchased several new remotes thinking it was the remote. Claim it and get a lot of features. Hi, . ComplaintsBoard.com is a leading complaint resolution website on the Internet. City Stars -Capital 8, Nasr City , Cairo -Egypt Postal Code: 11771 Telephone: +202 2480 1450 Fax: +202 2480 1458, City Stars -Capital 8, Nasr City , Cairo -Egypt, Egyptian Group for Medical Devices S.A.E. and for the record none of the people who contacted me had a feed back regarding the situation, every time any of them contacts me or come to check the problem, i have to go through the whole story over and over again and no one of them even bothered to take the specs of the motor or make a full report so that they would fix the problem of bringing me another one. dont know when they will come and fix my washing machine. washing machine has not repaired since last 3 months. With March 2013 on it. How do I identify which drivers are appropriate, without a SWAG - a Simple Wild Assed Guess? If you have an issue completing the registration process, please disable your browser's pop-up blocker or ensure that www.toshiba.com is added to your browser's trusted sites list. Best Buy where I bought it from want $200.00 to fix it. I bought refrigerator model gr-ef46z on october 2018. Desired outcome: We purchased a Referigerator GRAG58MA/GG, on 20-Feb-2021. No one call me after the RM0.00 TOSHIBA: Your Job No. I contact 19319 (elaraby), the manufacturer withdraw the refrigerator (one time on jan 2018 and second time on feb, 2018). If you encounter any problems or have any questions please contact TIC-Webmaster@toshiba.com, Sign me up to receive future updates about Toshiba products. 3 weeks ago it began spitting water out of the vent. TIC is Hard drive too small, always crashing. I contacted Elaraby Group who is your agent here in Egypt to get a new motor for the refrigerator, and the least i can say is that it was the most unprofessional disastrous experience i have ever encountered in my entire life regarding customer services, and the most shocking thing is that a very reputable professional company as you is having such agents giving such bad services to your customers. I. Mokhles Then a couple of weeks ago, it had been running for about an hour when it abruptly stopped and all display lights began flashing and beeping. Submit a complaint and get your issue resolved. We believe in customer loyalty, which is our main goal. I even asked for them to supply and rental portable a.c but they said they don't do that. Laptop was purchased on 18/10/2014 in the UK, S/n 7E328034C I have no faith in big companies and I know this email is a wasted effort, but I want you to know how wrong it is for you to scam people like this. They keep telling us they are just waiting on a part that is not in the country, and when we call there is only 1 person working in the warranty department and even complained himself that he has way too much to do for 1 person. Search for hundreds of parts and accessories made specifically for your Midea products. Tom Toshiba maintenance hotline number, which is the short number for Toshiba company, maintenance department and fault reports, which you will find on the official Haier maintenance site, Toshiba refrigerators agency works to ensure that you get the best possible maintenance and ensure the provision of a main service center to serve all regions of the governorate. I asked the company to replace faulty product by sound one, since during 16 months, the refrigerator not working for 7 months. We hope to provide an exemplary service that enjoys the full satisfaction of Toshiba refrigerator customers. Share your photos and videos with others to prove the truth of your words. Eventually, after only two months, none of my channels would load so I reset to factory settings? You are about to visit a Philips global content page. Click here to accept cookies. 22 Zankat Al Mariniyne Morocco Email:a-bennani@scrim.ma SOCIETE TUNISIENNE D'INDUSTRIE ELECTRONIQUE & TELEVISION (STIET) Telephone: +216 71 951088 +216 71 951238 Immeuble Jamel, 15, Rue Borjine, Montplaisier Tunisia Email:a.alibi@stiet.com, Lot belbouab,section 145,Ilot83 Bordj Bou Arreridj, 8- Almansouria-Alahram street - Giza -Egypt, Industry & Engineering Consultants for Medical Systems, 23, Mohamed Youssef El Kady Street, Kolyat El Banat, Marghany, 1 Abdel Wehabb Selim El Beshry Street Sheraton area Heliopolis, Email: servomed@link.net ; servomed@servomed-co.com, 3rd Floor, 302 Rakan Building, Cape Verde Avenue, Bole, Assada Company for the Importation of Medical Equipment and Materials (ACMEM), 20 Jalal Biar Street (next to Embassy of the Netherlands), Dhara, 91, Rue Abou Alaa Zahr, Quartier des Hopitaux, SOCIETE TUNISIENNE D'INDUSTRIE ELECTRONIQUE & TELEVISION (STIET), Immeuble Jamel, 15, Rue Borjine, Montplaisier. +[protected], Here it is. To inspect the malfunction and maintenance of the device, A Toshiba refrigerator maintenance agency, a branch that provides you with an original home maintenance service for the appliances of Toshiba refrigerator company in Egypt. date of incedent: June and July 2019 You are visiting theUnited States site, please choose another country or region to get content for your location. Customers The call center team can also deal with email and multimedia messages. devoted to ensuring customer satisfaction and expediting requests. i had call call center on 15th october. As a person who's dealt with a lot of Japanese firms over the years I can only say the Koreans have you beat, hands down. Javascript must be enabled to use this site's downloads feature. Customer Service / Applications & Product Support. A 32" television, Model #32L1350U1, serial number D10266C23479D1. and operating period. 5 visits by company technician to repair the refrigerator at home but all visits fail to repair the refergerator, then the company withdraw the referagerator for the third time in 2 februry 2020. Krishna. Monday through Friday 8am to 7pm EST Saturday 9 am to 4 pm EST, 300 Kimball Drive, Suite 201, Parsippany, NJ 07054, 2700 Chestnut Station Court Louisville, KY 40299. I will never buy another Toshiba product again if this is a sample of the quality of the products produced. Koninklijke Philips N.V., 2004 - 2022. I tried to describe to them I need the maintenance operator to come quickly but they said it takes 1 week, so definitely After 16 days I decided to scrap the refrigerator, and cancel any new visits from Toshiba maintenance, they can't understand no one can live for 3 weeks in Egypt without refrigerator because of hot weather. Since then, we found problems occurs as below, and the worst is the frozen problem never been solved : El-Araby Group is one of the first companies that aims to achieve justice among citizens through sales services, home appliances and after-sales services. Phone: +[protected] The moment I installed it never worked ..when trying to complain Toshiba they say may be the chip with new technology was broken but I was never told that when I bought from home Depot. i can't believe that anyone with a motor problem would have to go through all this headache for three months to get their refrigerator fixed and not only that. TIC's Cookie Policy. this kept going for more than a month in the summer season with the highest temperature. Undelivered Due To Customer /Consignee Refusing To Accept Delivery Our service center team is tasked with providing and solving all problems. Please contact them for questions on any of the following product groups: Patient Montioring & Cardiac Care and Anesthesia Equipment Industry and Economics Consultants Medical Supplies 23, Mohamed Youssef El Kady Street, Kolyat El Banat, Marghany, Heliopolis Egypt Telephone: +20 2 419 8508 or 419 8314 Fax: +20 2 417 8119 Please contact them for questions on any of the following product groups: Nuclear Medicine Imaging Equipment Servomed Company 1 Abdel Wehabb Selim El Beshry Street Sheraton area Heliopolis, Cairo Telephone: 002 02 2268094 Fax: 002 02 22684966 Email: servomed@link.net or servomed@servomed-co.com Please contact them for questions on any of the following product groups: Ventilators & Home Healthcare Solutions, SARL AKTOUF Lot belbouab,section 145,Ilot83 Bordj Bou Arreridj Algeria Email:y.aktouf@aktoufmedical.com Egyptian Group for Import & Export Telephone: +20-2-22687712/3 +20-2-22687714 11 Ebad El Rahman, Sheraton Heliopolis Egypt Email:info@eggroup-eg.com H2A Medical solutions CO S.A.E Telephone: +220233891470 8- Almansouria-Alahram street - Giza -Egypt Egypt Industry & Engineering Consultants for Medical Systems Telephone: +20 2 419 8508 or 419 8314 Fax: +20 2 417 8119 23, Mohamed Youssef El Kady Street, Kolyat El Banat, Marghany Egypt Email: ahmed_shanan@iecmed.com Kemet Medical 14a El Emam Aly St ismailia square Egypt Email: mrashidy@kemet.com.eg Servomed Company Telephone: 002 02 2268094 002 02 22684966 1 Abdel Wehabb Selim El Beshry Street Sheraton area Heliopolis Egypt Email: servomed@link.net ; servomed@servomed-co.com MEMAGI Medical Imports Plc 3rd Floor, 302 Rakan Building, Cape Verde Avenue, Bole Ethiopia Email: yosef@memagimedicalimports.com Assada Company for the Importation of Medical Equipment and Materials (ACMEM) Telephone: +218 21 444 4444 +218 21 444 3759 20 Jalal Biar Street (next to Embassy of the Netherlands), Dhara Libya Email:info@acmem.com Numelec Maroc SARL Telephone: +212 22 86 58 20 /18 +212 22 86 5816 91, Rue Abou Alaa Zahr, Quartier des Hopitaux Morocco Email: adil.saadani@numelecmaroc.ma SCRIM SA. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I installed In my Tracking information about: PR034982254YP . I did and it worked a few times then got worse and worse. : ; ; < I purchased the television on March 2019 and on 21st December 2020 and television did not power up and I contacted the service center. My name is : arafa meshref soliman At least supply another suitable top case and I will do the dismantle and repair. I emptied the reservoir and attached the drain hose to the back to allow for continuous drainage so that it would no longer fill up. It was the cheapest one Best Buy had, I knew that going in but We use cookies to support this website, track usage on this website, to perform analytics and to perform promotional activities. I unplugged it and let it be for about an hour, and was able to get it working again. Name: Sara Hassan Hussein Abdelkader ElGendy [protected]@gmail.com . Terrible customer service, terrible attitudes, and has cost us money, and are living so uncomfortable in the middle of QLD summer with no Aircon, and they don't seem to care at all. I had purchased Toshiba fully automatic machine model AWB1100GB around 2 years back. I want this problem fixed as soon as possible without another delay or any excuses and i want it to be fixed at home not having to go through all this trouble and extra unnecessary charges just because it is imported and for the record i don't trust them to take my refrigerator since they are so unprofessional, they might damage it some more. Should there is no response / Panggilan untuk temujanji akan dilakukan dalam tempoh 24 jam. First of all it took them a week to come to my house to check the problem with my refrigerator, without considering that here in Egypt in the summer season the temperature degree can reach 40 celsius, and then after they checked the refrigerator they told me we will sent another technician after another week to do another inspection on the refrigerator only to say that since your refrigerator is imported and not from Egypt we won't be able to fix it for you. Last month I checked the filters and checked the unit over to make sure it was ready to go, and started to use it again only at night. Thank you. A technician came over to my house and mentioned it's motherboard related problem and it could only be fixed after Christmas. Philips makes no representations or warranties of any kind with regard to any third-party websites or the information contained therein. Today which is 5th January 2021, I have not received any proper feedback about when my Television's issue will be fixed. This is a new TV. I began calling everyday after Christmas and always given couple of excuses. My TV was purchased on Aug 2018 and not even 2 years the TV panel start to showing blur lines on the screen. We purchased a Referigerator GRAG58MA/GG, on 20-Feb-2021. By clicking on the link, you will be leaving the official Royal Philips Healthcare ("Philips") website. Corporate leadership is garbage. Dear Sir, it had been 6 day i had wash using hand manually. I have brought a Toshiba refrigerator Type GR-R70UD-K from x-cite Kuwait, and then shipped it to Egypt. Is this your company? and they did sent another technician after a week, which to my surprise he thought he has come only to place furrion gas in the refrigerator not knowing the real problem or the case he has come to check or fix. report number references [protected]. TwinTech . 1916 . For immediate assitance with your product purchase or for technical Support, please use the phone numbers below. Says remote won't pair, whereas remote working fine, volume/power. Thus it is slag and going to a landfill. For general inquiries, please call us toll free at 1-800-231-1412. then i follow up on 20th october. [protected]@aol.com. I used it only at night until mid September, when I made sure the filters were clean and the reservoir was empty so it could safely sit for the winter. If you are interested in learning more about our products and services, contact us online or by phone. 43u5050 smart led tv installation delayed. hope service center can take faster action. everyone gets their refrigerators fixed immediately in their homes and i have to go through all of this trouble because your agent is unprofessional and works like we are in the dark ages. Any links to third-party websites that may appear on this site are provided only for your convenience and in no way represent any affiliation or endorsement of the information provided on those linked websites. This seemed to stop the water problem. For this reason, El-Araby Group is witnessing a successful increase in workshops for the repair and maintenance of various faults of Toshiba El-Araby appliances (refrigerators - washing machines - microwaves - deep freezers - screens - heaters - stoves) and we replace all damaged spare parts with intact equipment in all Toshiba Elaraby maintenance branches in Cairo, Giza, Alexandria, even Luxor and Aswan. If you prefer to contact us online click below and fill in the form. Buy online and have them delivered directly to you. Even in peak times, the highly trained maintenance center team can answer calls within 30 seconds. Thank you for your interest in Philips, a world wide leader in professional healthcare products and solutions. We will respond to your request as quickly as possible. Sekiranya tiada maklumbalas) Please contact / Sila hubungi I gave up, can't sell or donate the TV so it is going to landfill, if they will take it. Looking for trouble shooting advice, the suggestion is to renew the chip set drivers. It bit the shed. We also have employees whose mission is to ensure that the customer is satisfied and solve his problem completely and to the fullest.

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