Billabong Warranty In today's wetsuit world there's a big trend towards chest zips, in part because it's suggested that they're stretchier and warmer. Special order merchandise or any item indicated on the website as non-returnable is as such. Full payment is required in order to secure your items as we will not hold anything without payment being received. That's why returns to Adreno are fast & easy! This means your order may arrive in separate deliveries. Sitemap, Billabong Women's Furnace Comp 5/4 Hooded Wetsuit - Serape, Xcel Women's Axis Hooded 5/4mm Wetsuit - Black, Roxy Womens Syncro 5/4/3 Back Zip Wetsuit - Jet / Black, Billabong Women's Synergy 5/4 Hooded Wetsuit - River. Deliveries cannot be made on public holidays. Bring to the store:- Your photo ID.- Your order number.- Purchases over $500, the credit card used for the purchase must be presented at point of collection by the card holder. We are currently upgrading our systems to provide a customer login to view order status, however in the meantime if you would like to track your order, please call our Customer Service team on (07) 3895 8119 to get a delivery tracking number. 16. Purchases via our Tightass Tuesday promotion cannot be exchanged or refunded. Store Pickup lets you avoid shipping charges and pick up your order in our store at 54 Deshon Street, Woolloongabba, Brisbane 4102. Please include the following with your package: Unless an item is defective, if you would like an exchange, our standardfreight chargesapply, unless you provide a post parcel with your return. Adreno is not responsible for personal data or items left in returned merchandise. We know what its like when you have ordered something online, you want to start using it straight away! That's why we offer optional same-day-dispatch when you purchase 'Jump the Queue' as long as we receive your order and payment before 2pm (QLD time, excluding weekends and public holidays). Order anytime and AS MUCH AS YOU WANT for just $10. If the 'Jump the Queue' order is made after 2pm, it will be dispatched the next day. Please note these prices are based on delivering to mainland Australia. If for any reason you have a warranty issue with a product you have purchased through our store, please call or email us to let us know the issue. - Place your order and wait to receive a "Ready for pickup" e-mail. Deliveries to offshore territories can take up to several weeks to arrive. Warranty request without proof of purchase Please contact customs or your local postal service as your order may be delayed for inspection or duties/taxes may apply which are not paid for by Wetsuit Warehouse. 128-bit SSL encryption is the industry standard. Please note that size charts do differ and so should be used as a guide only. Billabong Synergy wetsuits take high-tech performance to another level. With a large distribution centre in Brisbane, we look after over 5,000 orders per month ensuring that all our customers receive their orders in double quick time. Can I pick up my order? Unfortunately we are unable to offer same day delivery. To switch from shipping to store pickup, call within one hour of placing your order. Exterior Fabric Type: Recycled Superflex Jersey. Please keep this in mind when considering what vehicle you use to pick up your order. Your pickup person will need to show his/her ID and the order number at the store. $10 flat rate shipping to mainland Australia. Close. Adreno is not responsible for any consequential or incidental damage resulting from the use of any merchandise bought from us including lost or stolen equipment. To arrange this just tick the relevant box during the online order system or call us to place your order over the phone on (07) 3391 2299. Please allow 7-14 business days for mail-in exchanges to be processed. In most cases, we will issue your refund in the same way you made the original purchase. We are currently upgrading our systems to provide a customer login to view order status, however in the meantime if you would like to track your order, please call our Customer Service team on (07) 3895 8119 to get a delivery tracking number. For more on this please view our Privacy Policy. Privacy Policy, Move your mouse over image or click to enlarge, Billabong 302 Womens Synergy Back Zip Flatlock Steamer, To get the most out of your Billabong 302 Womens Synergy Back Zip Flatlock Steamer. Wetsuits: Billabong Wetsuits is the only party authorized to determine warranty eligibility. Please call us as soon as possible on (07) 3895 8119 quoting your order reference number and our customer service team will be able to assist you. This is applicable to all International shipping methods. If the'Jump the Queue' order is made after 2pm, it will be dispatched the next day. We really appreciate your patience during this time. Please allow a slightly longer delivery time for larger items which won't fit into a postage satchel, or delivery to regional areas. Neoprene Foam Type: Superlight Foam, Partially recycled. Who Can Pick Up Your OrderYou can pick up your order yourself or choose someone else to pick it up (Friends & Family Pickup). You need not worry about any water seeping through either, as the design locks in heat and prevents water entry. All prices are in USD 2022 Moment Surf Company. Please note: the Australia Post network is currently experiencing delivery delays, due to limited flights, social distancing requirements and increased parcel volumes. 3 MONTHS If you would like to guarantee your items are dispatched as soon as possible, there is an option during the online checkout process to select Jump the Queue for a small additional fee. 15. ends sunday. If all conditions are not met, Adreno reserves the right to refuse the return or to charge a minimum 15% restocking fee. Adreno is not responsible for mis-handling of products or ill-treatment of goods. This high-performance cold water Read more or 4 interest-free payments of - Bring your ID, credit card, and order number to the store and pick up your items.- We'll hold your items at the store for 14 days. Terms of Use Yessimply select the "In-Store Pickup" option when checking out if you'd like to collect your order from our warehouse in Brisbane. Mens 302 Furnace Natural Zipperless Steamer Wetsuit, O'Neill Womens Blueprint Chest Zip Steamer Wetsuit 3/2+mm, Mens 302 Furnace Chest Zip Steamer Wetsuit, All returned items must be in new condition, in their original unaltered box (including an intact PLU code) and must include all packing material, blank warranty cards, manuals and accessories. Purchases made via gift voucher will be refunded as a new gift voucher, they cannot be refunded as cash. All 'Jump the Queue' orders are also covered by Australia wide shipping insurance so you don't need to worry about your order going missing in the post. Items may not be ready for immediate pick up so please wait for an email to confirm your order is ready before coming down to the store. While a little pricier than the Intruder or Launch, the Synergy range is built to be even more lightweight, flexible and durable. If you're calling to cancel a store pickup order, please have your credit card information handy. Wetsuit Warehouseis not liable for these charges and it is up to the customer to liaise with Customs regarding their delivery. Unfortunately if your order has already processed then we will be unable to cancel it however, we do offer a 30/60 returns policy. Be the first to review this product! It is the perfect wetsuit range for surfers looking for an advanced suit at an affordable price. With a lightweight, superstretch neoprene, the Synergy offers unbeaten flexibility and a design built for high performance. Billabong Wetsuits will not accept product sent in for size exchange. All Billabong Synergy womens wetsuits are fleece-lined, yet use super light neoprene to allow for ultimate freedom of movement in the water. We pride ourselves on fantastic customer service and our delivery & shipping service is no exception. Once we receive and inspect your item(s), we will credit your account. If your item doesnt fit, dont worry we offer a 30/60 Returns Policy so you can simply return and exchange for the right size. Or ask the associate at the door to point you in the right direction. (This is a separate e-mail from your order confirmation e-mail.) All items must be returned in original/unused condition. 3 MONTHS *Voucher for use on watersportsoutlet.com not redeemable as cash. Our store have reserved parking spaces for Store Pickup. Wetsuits over 1 year from date of purchase If your order has not been processed by our team then we are able to cancel the order however, please make sure you call us as soon as possible on (07) 3895 8119 and quote your order reference. Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model. The Billabong Synergy wetsuit is one of the best women's wetsuit ranges on the market. To help out our customers during this tough time, we currently are offering FREE SHIPPING on orders over $100! I ordered some items on the weekend, when will I receive them? Copyright 2022, Wetsuit Warehouse All rights reserved. If you have any questions or would like to discuss your order further please feel free to call our friendly customer service representatives on (07) 3895 8119 or email us at [emailprotected]. Billabong 302 Womens Synergy Back Zip Flatlock Steamer is a premium quality ladies surfing wetsuit. To get the most out of your Billabong 302 Womens Synergy Back Zip Flatlock Steamer we recommend washing it with Wetsuit Wash and reading our maintenance guide. Constructed with a neoprene that stretches almost boundlessly and a lining that retains heat powerfully, the Synergy wetsuit range is the perfect womens wetsuit for rookies and advanced surfers alike. Not a problem, as long as your items havent been shipped then we can easily change your details on our systems. Offshore islands and territories of Australia may incur additional postage costs, in which case our, Within Australia, prices are inclusive of, Offshore islands and territories of Australia may incur additional postage costs, in which case our, Our commitment to you is second to none, we understand the importance of knowing where and when you might receive your order. Accessories over 3 months from date of purchase. In Australia there will be no additional costs. Billabong assumes no responsibility for your wetsuit should you decide to do this. Most of our manufactures offer very good warranty terms if for some reason an item is defective or does not operate as described. Note:Due to changes in stock levels, to ensure your order gets to you in the quickest time possible, some orders may be split shipped from more than 1 location. And no matter how much you buy, shipping is just $10 across mainland Australia! Please note these prices are based on delivering to mainland Australia. Billabong 302 Womens Synergy Back Zip Flatlock Steamer is a premium quality ladies surfing wetsuit. And if you still need more convincing, since all Billabong wetsuits are made with 30% upcycled car tyres, it doesn't hurt to get a supremely-high quality wetsuit and do your bit for the environment at the same time. Clearance product from our monthly Timed Sales are eligible for return or refund. Wetsuits are carefully tailored for women and use a wind-resistant mesh throughout for optimum warmth perfect if you're prone to feeling the cold when you're out in the water. They're right up front. Submitting an online claim form does not guarantee repair or replacement. Solid performance at an absolutely reasonable price, the Billabong Women's Synergy 5/4 Hooded Wetsuit is a great entry level wetsuit, or an excellent backup suit if you want to make your main suit last longer! Exchange as long as stock is available of same item. Offshore islands and territories of Australia may incur additional postage costs, in which case ourCustomer Service teamwill contact you. NOTE: If your product is no longer under warranty, but you would still like it repaired, we recommend you get a quote from a reliable wetsuit repair shop in your area. We are unable to give an accurate delivery time estimation as it will vary depending on whether you live in a major city or in a remote location. Offshore islands and territories of Australia may incur additional postage costs, in which case ourCustomer Service teamwill contact you. 2. Detailed note as to the reasons of the return, Instructions as to whether you would like a refund or an exchange. Boots, Gloves, Impact/Flotation Vests, Hoods: We'll send you an email when your items are ready for pickup. The Billabong Womens Surf Capsule range is going from strength to strength and the 302 Womens Synergy Back Zip Flatlock Steamer is part in parcel with this progression. subscribe to get the best deals, hottest new releases and epic giveaways, delivered right to your inbox! Once your order has been received we aim to dispatch for delivery within 2-6 business days (excluding weekends) to major cities within Australia. 54 Deshon Street, Woolloongabba, Brisbane 4102. New customers only. This product hasn't received any reviews yet. Your browser is extremely out of date. Not only that, but the Synergy is also lined with a double knit which traps body heat, and allows it to drain and dry ultra fast. Please allow up to 30 days for a credit to appear on your account from received date. We care about your satisfaction. Privacy Policy. When you place your order, you will be given an option to purchase 'Jump the Queue' for an additional $5. Interior Fabric Type: Graphene Recycler Plus combined with Silicon Stretch. I would like to view the status of my order? Inside, look for the Store Pickup sign. When purchasing fromWetsuit Warehouse your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. Internal Seam Detail: Machine Applied Super-flex neo tape. FREE SHIPPING* TO OREGON, WASHINGTON, CALIFORNIA, AND ALL ORDERS OVER $49 | NO SALES TAX | LIVE INVENTORY | 503-483-1025. We will try our very best in order to change your order as long as your items have not been dispatched already. You can pay by either PayPal, Credit Card or After Pay at the online checkout. Back-zips, on the other hand, tend to let water into the suit, however, the BBillabong 302 Womens Synergy Back Zip Flatlock Steamer features a water-barrier between your skin and the zipper, this prohibits all zip-induced water from entering the warm, core compartment. If you have any further questions about this please do not hesitate to call one of our friendly customer service representatives (07) 3895 8119. Items not in stock usually arrive at the store within 3 to 7 business days. For delivery within Australia we use Australia Post or StarTrack. Your satisfaction is paramount to us. 7. We strongly recommend that you try a different browser for the best experience when using our website. How do I know to choose the right size? There is a Jump the Queue option for an additional $5 where if we receive your 'Jump the Queue' order and payment before 2pm QLD time, your order will be dispatched the same day (excluding weekends and public holidays). Within Australia, prices are inclusive ofAustralian GST,however, depending on which country you live in, there may be additional taxes or import duties imposed at the receivers end. Surf T's and Rashguards: We deliver to all states and territories of Australia. Our commitment to you is second to none, we understand the importance of knowing where and when you might receive your order. Products under warranty will be evaluated for repair or replacement at Billabong Wetsuits's sole discretion. Copyright 2022, Wetsuit Warehouse All rights reserved. For Returns, Refunds or Exchanges please email [emailprotected] or call us on (07) 3895 8119. No strings attached, no surcharges, no more to pay! Product AvailabilitySome items may not be immediately available for pickup from our store. Free Shipping on all orders over $50. Note that not all items are available for both store pickup and shipping. We promise to never spam you, and just use your email address to identify you as a valid customer. 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