Though we try to make sure as many products as possible do not incur a restock fee, we do require a 20% restock fee on the return of all stock furniture items. Any refund payment will becredited tothe credit card usedwhen purchased. Were here to help you prepare for your new arrivals, start a registry and get gear tips! (Due to the very high rates of cancellations during this time, we can no longer continue to absorb that cost, thank you for understanding.). Clearance and reduced items are final sale items and cannot be returned. Merchandise that includes a Manufacturer Warranty is not returnable after it's been un-packaged and used, but will be covered by the Manufacturer Warranty Service if there is a defect, Sale merchandise - Items purchased on sale are Final Sale, Pre-orders cannot be cancelled and is not returnable, Any "electronic/battery" item MUST be returned to the vendor, we are happy to assist with this, Shipping / delivery / freight charges are non-refundable, If returning an item that qualified for FREE SHIPPING, you will be refunded your order amount minus the shipping fees associated, DockATots, mattresses, changing pads and nursing pillows are final sale due to safety, Once an order has been placed, changes can. You can also purchase additional shipping protection, Register With Us - Universal Online Registry + Mobile App + In-Store Scanner + Registry Rewards + Registry Concierge + Tax Free Shopping, Stocked Bassinets + Mini Cribs For Pickup, Shop All Gender Neutral Clothing + Accessories, UppaBaby - Remi Playard Mattress Cover - Organic Cotton, Mattress tab openings for a safe and secure fit, Breathable fabric for airflow and ventilation, Fits REMI full-sized mattress (not for bassinet mode). For this reason, being marked as In Stock does not necessarily mean that we have the product here at our store. If you would like to inquire about a specific product, email us at customercare@poshbaby.com or call us and we can provide you with details of availability, price, and timing. If you place an order for an item with a later ship date, you are pre-purchasing that product which we will then ship to you once it is available again. (Due to the high rates of cancellations during this time, we can no longer continue to absorb that cost, thank you for understanding.). If you feel that you will need to cancel your order, please let us know as soon as possible so that we can make the proper arrangements and confirm it can be cancelled. AT THIS TIME WE ARE NOT ACCEPTING ANY INTERNATIONAL ORDERS. If a shipment has been lost, we will file a claim and once the claim has been completed, we will either refund you or reship the item. We do not accept returns after 30 days from delivery of the product. At PishPoshBaby, we work hard to provide our customers with the best possible customer service. All orders under 75.00 will pay a flat $6.95 shipping fee. If you would like a shipping quote, please email your full address along with the items that you would like shipped to customercare@poshbaby.com and we would be happy to provide you with one. We generally do not ship internationally unless the package is under five pounds and does not have a dimension longer than 12 inches. If a shipment has been lost, we will file a claim and once the claim has been completed, we will either refund you or reship the item. ), Due to the current supply chain, raw materials and shipping delays, the dates given are our. What does Ships Late Nov. (timing and months will vary) on a product page mean? You can update your browser from the link below. We want you to know that when you purchase a car seat from us, it is brand new and has never been taken out of our store. Subscribe to learn about events, new arrivals and insider deals! Its all about the service for me! After 14 days, up to 30, we will gladly issue a store credit or exchange, less the actual shipping and handling fees. Customer is responsible for all fees with returning any item. Generally speaking, we are able to order any product from any of the brands that we feature on our site. If this estimated shipping date changes we will inform you via email as soon as we are informed of this change. We offer only the highest quality brands here at Posh Baby, and the vendors that we work with stand behind their products. This item is not returnable or refundable. I can't wait to keep supporting this local store throughout my child's years! Clothing: We do offer a 14 day exchange on all full-priced items. Add soft comfort and waterproof protection to your REMI mattress with a safe and secure custom fit. Mattress tab openings for a safe and secure fit. Once an order is placed, if cancellation is an option, you will be charged a card processing cancellation fee of 6% to cancel and refund the order. We will first verify that the item was purchased from our store, and then can discuss options for return or exchange. UPPAbabys Waterproof Mattress Cover will protect your REMI mattress from any unexpected diaper accidents during your travels.. We have a few baby stores in our city, but nothing like this one! would be your responsibility as well and are not something that we can estimate. Add breathable organic comfort to you REMI mattress with a safe and secure custom fit. If a package is undeliverable (e.g., wrong address/ missing unit/apartment #) or refused, we will assess a refusal fee plus our actual shipping costs which include the freight to and from the customer. Find discounted baby gear and nursery furniture here - baby products on a budget! If you are the original buyer, we offer 15 day return for money back**, given in the original form of payment, or 30 days for an exchange for store credit - either online or in store. If an estimated shipping date gets pushed out more than two weeks and the timeline no longer works for you, we are always able to cancel your order as long as the product has not shipped to you yet (may exclude custom orders). The owner and staff are knowledgeable and super helpful. If a shipment has been lost, we will file a claim and once the claim has been completed, we will either refund you or reship the item. We needed a product super fast and rather than hopping in the car and driving the 150 miles round trip - into Austin - during rush hour - with an infant - Catherine suggested she could overnight our package to us. . Customers are encouraged to select package insurance at checkout. If an item is estimated to ship within 14 days or less, it cannot be cancelled as the order has then been processed at the warehouse and possibly prepared for shipping. I have had nothing but good experiences! provided by our vendors. We are here to guideyou with any issues you have with items under warranty. Your payment information is processed securely. Most ordersexceeding $74.99 (USD) are eligible for free shipping,all other orders willincur a shipping fee. We do not store credit card details nor have access to your credit card information. Please allow 1-2 weeks for returns to be processed. Internal damage can occur without any exterior damage showing. If you fail to reach the manufacturer, Mega Babies will do its best to assist you. It may be returned (at your cost) within 14 days of receipt of the product for a refund to the same credit card it was purchased on or a store credit, less the actual shipping and handling fees. Please know we will update you if we receive any delays to that estimate. Breathable fabric for airflow and ventilation. If a package isdelivered to the wrong address due to an incorrect address entered by customer, a refund will not be issued unless the product is returned in unused and brand-new condition. Though we try to make sure as many products as possible do not incur a restock fee, we do require a 20% restock fee on the return of all stock furniture items. I honestly want to visit Austin again just to visit this store! If an item is estimated to ship within 14 days or less, it, Once an order is placed, if cancellation is an option, you will be charged a card processing cancellation fee of 6% to cancel and refund the order. If you experience any problems or damage to a car seat, stroller, or piece of furniture that you purchased from our store, the vendor would like to hear from you so that they can make it right. If you have any questions about which products we have in store, please call us at 503-478-7674 and we would be happy to check availability. See the FAQs page for answers to commonly asked questions. You can also purchase additional shipping protection HEREwithin 24 hours of order being placed. That being said, if you require any assistance with attaining a proof of purchase or help navigating the warranty process we are always happy to help! While we always want you to leave our store with exactly what you want, there are some items that we unfortunately cannot return or exchange: Once an order has been placed, changes can possibly be made within 24 hours via email to customercare@poshbaby.com. Pre-order or special-order itemswill have the estimated availability and/or shipping date mentioned on the product page. My experience with Enlightened Baby has been fantastic. Products marked as In Stock on our website can mean a couple of things. If we ship outside of the US, there are no returns permitted. They have lots of fun toys, cute clothes, perfect gifts and all the baby gear you could ever need. Pish Posh Baby 2022 Terms and Conditions | Privacy Policy. Due to the current supply chain, raw materials and shipping delays, the dates given are our best estimate provided by our vendors. Custom and specialty orders (furniture, mattresses, etc) are non-refundable and non-returnable. This applies to all returnable items. For more detailed information please read ourshipping policy. We promise! Returns shipped after 5 business days of receiving the RMA # may incur a late fee. We'll get things sorted for you quickly and easily. The technology that keeps your baby safe in the event of an accident is often invisible from the outside of the car seat. However, if we observe any damage to the product upon its return to us, the return may be refused or only a partial refund will be provided. When this happens and we are provided with an estimated date that the product will be back in stock, we will pass along that estimated shipping date to our customers. Can I still order it? Many retailers will accept returns and resell that car seat, since there is no way of knowing if a car seat has been in an accident, unless there is physical damage, we will only sell a seat we know has never been used. If there is an extended delay, we will offer you an exchange. We cannot estimate how long a shipment will be delayed in customs or by any conditions out of our control. Unfortunately, we cannot handle the claim on your behalf. Your browser is out of date, and may not be compatible with our website. All of our gear and furniture items come with a vendor warranty that will protect against manufacturing defects. Some vendors ship within 24 hours, so it may not be possible. Great selection of high quality items, fair prices, staff are friendly and knowledgeable. And now because of this level of service, I want to make a special trip to South Congress all the way from Salado, just to see this store - because it must be awesome if they have people like Catherine there! Had practical items, tons of books, quality educational toys, adorable clothes, and essential baby items. I had an urgent need and Catherine answered my call and my prayers! All "Sale" items are final sale. I want to purchase a product made by a brand that I see on your site, but I dont see the specific product that I am looking for. It will then be our discretion to provide a refund in the form of store credit only. Fast delivery too. Learn more, [{"id":43016342995157,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"0901-PMC-WW","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"UPPAbaby Remi Waterproof Mattress Cover","public_title":null,"options":["Default Title"],"price":3999,"weight":0,"compare_at_price":null,"inventory_quantity":-1,"inventory_management":"shopify","inventory_policy":"continue","barcode":"810030095170","requires_selling_plan":false,"selling_plan_allocations":[]}], $50 gift card with combined purchase of car seat & stroller, Waterproof protection for your REMI mattress, Mattress tab openings for a safe and secure fit, Soft and lightweight to keep child comfortable, Fits REMI full sized mattress (not for bassinet mode). We only send about 10 emails per year really. There are some exceptions (products that are not available in the United States, for example) but for the most part we can order you exactly what you are looking for. Thanks for supporting our family business. While the stroller we decided on was backordered, reaching out to their customer service to know when we might expect it to arrive was also very easy and I received a reply within hours. If you received a gift, we can offer exchange for other items, or an in store gift card or online gift certificate. We will not take risks with your child's safety! Add breathable organic comfort to your REMI mattress with a safe and secure custom fit. Bought something you don't quite love? Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. No fees will be charged for exchange or store credit. However, we are willing to provide an estimate and can ship to you if you pay the shipping fees. You may take the product out of the box to check if it meetsyour expectations. Any customs fees, duties, etc. They have great products, and an amazing customer service. Find It Here + Buy It Here + Keep Us Here! For that reason, we will not allow any returns on car seats and offer a fitting before purchase. Enlightened Baby Austin 515 S. Congress Ave. Suite 103 Austin, TX 78704, Silkberry Baby Large Bamboo Quilted Blanket (Pixel Jelly Print/Feather). If you have questions about an item you would like to return or exchange, please contact us. We didn't buy the stroller that day as we wanted to think a little bit longer, but we ended up placing an order online (which was super easy). Delivery time is also the estimated time to deliver to the destination country. We love everything about this local shop! This excludes custom orders or made-to-order items. The majority of items are shipped via Fedex, but for larger items we might use specialized freight carriers. Fits REMI full-sized mattress (not for bassinet mode). What does In Stock on a product page mean? Please note all furniture and sale products are final sale. We at Mega Babies pride ourselves on our excellent customer service. Items to be returned need to be in unused and brand-new condition, must include all merchandise tags, and must be in the original packaging. Wevalue our customers and want them to bepleased with their purchases. To find out more about our return policy you can read morehere. We offer hassle-free Returns and Exchanges for mostmerchandise (exceptions apply) that is new, and still in the original packaging, unwashed, tags attached and in package in sell-able condition. We generally only send about 10 emails per year. Compatible with the UPPAbaby REMI Portable Playard mattress when in full-size mode. Get featured by Modern Nursery, and get entered to win awesome prizes and discount codes. Some vendors ship within 24 hours, so it may not be possible. If you dont find an answer here, please feel free to call, email, or chat! I heard from a friend about this store and decided to go as they had such a large selection of strollers. I made two online purchases so far and they have exceeded my expectations every time. Please email customercare@poshbaby.com for a return authorization first. Educational consultation on a new seat install, Educational inspection of already-installed seat, Mattress tab openings for a safe and secure fit, Breathable fabric for airflow and ventilation, Fits REMI full sized mattress (not for bassinet mode). This was music to my ears. Everyone was super helpful but also allowed us the time to discuss our own opinions in private. Download the latest version of your prefered browser, Mattress tab openings for a safe and secure fit, Breathable fabric for airflow and ventilation, Fits REMI full sized mattress (not for bassinet mode), No Sales Tax, Free Shippingon orders over $75. The customeris responsible for the return shipping fee. (Please contact us immediately for any address updates.). This store is our absolute favorite and we visit it almost weekly. Got a gift you didn't need? This applies to all returnable items. Customer is responsible for all fees with returning any item. Highly recommend it! We are not able to guarantee these dates, and they are subject to change at any time for reasons out of our control. * For other international shipping details please see our Shipping Information Page We cannot accept any returns, cancellations or refunds for International Orders. No fees will be charged for exchange or store credit. No fees will be charged for exchange or store credit. Another reason that a product would be marked In Stock would be if the product is currently available from the vendor, and we are able to have the product shipped directly from the vendors warehouse to you. Add breathable organic comfort to your REMI mattress. It can mean that we have the product at our store here in Portland, and it would be available to pick up in store or be shipped right away. How do I go about filing a warranty claim for a product that I purchased from you? Would highly recommend!! Most of these vendors prefer that you reach out directly to them instead of coming back to our store because they have direct access to any resources they may need to fix or replace your product, and is generally a faster process as would have a different channel we would need to go through. In stock items will be shipped within 2-3 business days. What is your return or cancellation policy? We do not accept returns after 30 days from delivery of the product. Online orders may only be returned via delivery to the indicated address, not in-store. *Please note that we will not ship car seats outside of the United States. (, Due to the high rates of cancellations during this time, we can no longer continue to absorb that cost, thank you for understanding. Should an uninsured package get lost in transit and the carrier claim is denied, the customer will be required to submit an affidavit. She didnt have to do that, but she did. She went above and beyond by taking the package to Fed Ex directly at the end of the day to make sure it arrived today before noon. If for any reason you would like to return a new item, Mega Babiesoffers a 30-day return policy with a 100% money back guarantee (with the exception of the return shipping fee and late fees). Lil Baby Sprouts is a baby and children boutique in Newport Beach, California. Do you ship outside of the continental US? Applicable shipping fees will be calculated at checkout. We've been here since 2006 thanks to your support. When my husband and I arrived we were shown the features of each stroller we were interested in and then allowed to play with each stroller for as long as we wished. We recently visited from out of town. Safety is our TOP priority! If there is an extended delay, we will offer you an exchange. Claims must be filed directly with the manufacturer. Generally this is about a two week window of when we expect items to beavailable. I Have Not Received My Order That Shipped. For store related matters & in-store sales support: Free Next Business Day Shipping In New York Metropolitan Area, UPPAbaby REMI Organic Cotton Mattress Cover, Maclaren Atom Jet Pack Stroller Travel Bag, UPPAbaby Travel Bag for G- LUXE and G- LITE Stroller, Baby Monsters Kuki Twin Transport Backpack/Bag, Baby Monsters Kuki Single Transport Backpack/Bag. Find it here, buy it here, keep us here. Once an order is placed, if cancellation is an option, you will be charged a card processing cancellation fee of 6% to cancel and refund the order. Please know we will update you if we receive any delays to that estimate. We are unable to accept any return or exchange for car seats once it leaves our store. Exclusive savings for our newsletter subscribers. Free shipping on all orders over $75.00. Any items received as a gift can be exchanged for store credit only. Sometimes a product that we carry on a regular basis is backordered by the vendor.

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