One week of very light use - we found at least 30 lighter stains all over the kitchen countertops and the island just by splashing WATER doing dishes. Geez.with all these complaints about scratches and stains and such.I think I would just rather have laminate or (the horror!) When the installer came by to pick up his check this morning, I showed him the marks. and Joseph, you act as you are the wise grandpa here. This low maintenance option is nonporous and because of that, it is antimicrobial. He now disconnected with us. Their countertops have scratches and even some chips after one year of use Our Czech Technistone quartz looks like BRAND NEW in 6 month. Engineered quartz countertops provide a near-perfect balance of beauty, low maintenance, and durability for the savvy homeowner. Well any dishonest person will damage his own reputation. It is fairly heat resistant as well though trivets are recommended. You must address the arguments, not the circumstances, of your interlocutor. I always use trivets for any hot items, but then on all the countertops I have had I always used trivets. We actually have a dark brown color quartz on display in our showroom. Houzz Pro: One simple solution for contractors and design pros. That is why I posted. finally Go to Homedepot and you see they put Quartz Sample under the BEST material category. They ONLY look for your money. But the average middle class working home owner may not want to pay an arm and a leg for that. As more and more people occupy this earth and start to furnish homes with this product , eventually someone will think research and testimonials are improtant and valid to put the money into a real research will they find the truth, As for myself and many other consumers, who have had these experiences we know . Unfortunately the complaints about certain types of quality of quartz are accurate. As durable as quartz countertops are, proper care is still critical to making sure they last for their full expected lifespan. R&D Marble has been making residential and commercial kitchens and bathrooms beautiful for over 40 years. "test it yourself". Construction tools and equipment are different than "normal household use" items and can easily cause damage that a butter knife cannot. People will choose a quartz over a granite for two reasons: 1) They like that they don't have to seal 2) They like the consistency of a quartz. good technique, alway try to take positive outcome out of an negative view, gradually distort the fact, guide the comment/question in a way to sound softer, change meaning, damage control. Plus a fraction of the cost.". These are the 4 crucial dos and donts you need to know. Quartz countertops are man made and also known as engineered stone. They are made of 96% natural quartz material that is ground very fine and then mixed together with 6-7% polyresin binding materials and pigments. |, MON - FRI: 8 AM to 5 PM | SAT: 9 AM to 3 PM, Our Low Price Guarantee on Natural Stone Countertops, Environmentally Friendly Granite Supplier, Arch City Granite & Marble Employment Opportunities, However, quartz countertops have gained tremendous appeal among designers, builders and homeowners as more. I like your counters so much if it were my kitchen I would do the same quartz on the backsplash. To keep your countertops stain-free, clean up spills immediately and dry with microfiber to get every last drop. Ummm.let's see. TEST it with your key, a countertop should not scratch. My counters are LG Viatera quartz. There is nothing more exciting than kitchen and bathroom counter upgrades, they provide an instant attraction and beauty unlike any other addition. Now I am the winner after installing the Technistone Noble Areti Bianco quartz. Just like other natural stone countertops, quartz can chip or scratch if it encounters extreme use and pressure. These are the 4 crucial dos and donts you need to know. I do like your tile but I agree with Jilius it does look a little big. Has no bleach or ammonia and smells like vanilla. We use trivets and iron trivets under all pots and cups. If your daughter sees old, well used cutting boards and thinks they're beautiful, then it's a great surface. Not sure how to take care of your new quartz countertops? 4 Dos and Donts for Your Quartz Countertops, Quartz is scratch-resistant, but not scratch-proof. Help I'm completely beside myself. We had brand-new quartz countertops installed four days ago. Pro Tip: Some spills can blend in on a busy quartz countertop surface. Visit our showroom in Willis, Texas or fill out the form below to get started with a free estimate for your new construction or renovation project. PLEASE CALL, Copyright 2019 Arch City Granite & Marble Inc, - All Rights Reserved You can, if you want, but it is NOT needed. This tough surface can withstand plenty of abuse from your cooking or kitchen activities. If you just use water, or dish soap - that won't remove it. Anyone else seen something like this? Remove part of plastic and test the slab with an object. you guys are obviously defending your business and regardless of what people say just throwing words. But I have no scratches and I do not baby my counters at ALL. In any event, I am happy for you getting new counters - your kitchen looks lovely! Also, I wanted a specific undermount sink that would not have worked with laminate. Do it yourself, do not trust your middle man, fabricator or whoever is promoting the product. "ALL of them are scratched or stain by a small rubbing with an object like your nail, key, etc. It wasnt until many many children were affected and we were able to bring it to the congressionall commitee with a bunch of research and testimonials of families that they finaly saw the truth. I have had ceasarstone quartz in the past and just purchased Hanstone for my new kitchen. MSI quartz is made in China, Tailand, India and it is the biggest scam ever. Quartz absolutely does NOT need to be sealed. so in agreement with Landscaping 2014 I reported my experience and advised others to examine their quartz before purchase and ask for warranty so they wont end up losing. We had white MSI quartz made in China installed and the next day we had stains from water everywhere. observe the result. I strongly believe that the European companies make better quality products that last a long time but we have some great products in USA too but quartz is not one of them..haha! My designer literally did not get a picture of the wood counters before they had stains, and we were being very careful. Helping each other and sharing experience especially when you OWN the product. We moved into a newly built home with white quartz countertops. Go dig some stone slurry out of your fabricator's pit. A careless accident or lack of proper care can leave even the most heavy-duty engineered stone damaged. Plus the quartz is a dark color and the scratches and chips show white underneath. ALL of'em. A home for sale simply boasting granite countertops throughout the home suddenly made it irresistible to buyers. My husband dropped a hot roasting pan on one of them, no chips, not even a burn mark. "Wise grandpa." We had to wait 2 weeks for the new countertops to be fabricated. There are so many options and with the ability to see and feel all the stone slabs we offer, you be able to envision them in your home easier. I don't waste time on forums giving advise if I don't own it. every little thing I do scratches them. Quartz counter tops - help, can't decide.. Metal marks are always going to happen. They also recommended to use it every two months to remove the water staining and junk that accumulates on a non-porous surface - works great! I have water dripped all over my friggin' counters, ALL the time. The list of quartz countertops glowing virtues is long and impressive. I hope my reviews will make smarter buying choice for al the victims out there who fell for the wrong advertising like we did. That does not mean they cannot happen because with a enough force, a scratch can appear but with normal, everyday use in the kitchen, scratching is unlikely due to the hardness and durability of this incredible stone. All Rights Reserved. We also take great care of our house! It's for windows, but I use it for everything, including honed marble. Ya, I wished I would have known. The bottom line is that these countertops can be buffed out and will look good as new. I have never heard of anyone sealing their quartz counters. Visit Our Showroom to See Our Full Slab Inventory! THAT is the countertop that is nearly indestructible. If you are still happy then buy it. This will occur on ANY shiny hard surface, granite, quartz, marble. You won't have natural veins, or characteristics granite gives you. people believe what they see, feel and examine not what they are told over and over. Anecdotal evidence is worthless. I'm sure I could have put in a new laminate counter and been fine with it - I just wanted a different surface. Well, no, that isn't true. I agree with you a lot of evidences and personal experience along with pictures shared here shows that this product can be very misleading, and if one is not careful has to redo the job. They are not using the right method. Eva :-). I am a plain ol' homewowner. However, if scratches or chips appear, you can have them professionally filled in and repaired. Overall, quartz countertops stand up to much wear and tear in the kitchen with little evidence. Your Guide to Buying Bathroom Countertops, Quartz & Granite Maintenance: Kitchen Countertop Cleaning Tips, Stunning Kitchen Design Trends for Your Remodel, Trending Granite Countertop Colors to Revamp With. I have no idea if that issue occurs with all of the MSI line - it is hard to believe that is the case as the company would have stopped selling it I would think. This is what HOUZZ forum is all about. We had our quartz for 6 month and the countertops look like brand new. I do not presently own any engineered stone, however, I have been fabricating, installing, and repairing estone since the industry's inception. I have never stated ANYTHING other than my own experiences. This will be the same. Stop by Arch City Granite today to explore our selection, prices and brands. Scratches everywhere and we are really careful. very disappointed with them. Some have more resin than others which will make it easier to scratch or stain. Arch City Granite is pleased to offer the best selection in quartz countertops around. With quartz you can NOT repair any scratches, stains, chips - it is a permanent damage. It can't be both. I'm sure I could scratch them if I wanted to and tried hard enoughI think you could do that with any material. My grand kids have spelled real grape juice on them and it washed right off. I'll take it with honor. I am happy yours took the responsibility. We highly recommend the Technistone quartz! My suspicion is that the black scuff marks are from metal or from buttons on a shirt, etc. You may ask nearly anything here, but asking that is the logical fallacy or relevance, ad hominem circumstantial. My grandmother's are 10 years old now and used every day, but they look new. They are easily removed. Since man interferes with the quartz making process, they become more uniformed. You will not have this problem with a quartz. They did a superior job with fabrication and installation and the new Technistone countertops shine like brand new after 6 month of use. Cambria and Silestone got very bad reviews too! Best decision we have ever made regarding our new kitchen remodeling. Keep these maintenance tricks in mind as you care for your quartz countertops: As a preventive measure, wipe your countertops down once a day with a damp washcloth and, if necessary, a small amount of mild dish soap. I thought courts was virtually scratch resistant. The owner agreed and replaced our defected countertops with Technistone. Perhaps you have a much different type of quartz - honestly I can ONLY speak for my own - which is LG Viatera. We have been walking on eggshells around our countertops in the kitchen, being very careful not to slide anything. why you reduce peoples argument to an easily defeating lack of knowledge; strawman fallacy Huh, Now MSI line - it is hard to believe that is the case as the company would have stopped selling it I would think.. TECHNISTONE NOBLE ARETI BIANCO is the BEST QUARTZ ON THE MARKET! Talk to one of our experts and get answers to your questions without obligation. right now i use a spray bottle with dawn dish soap and water, its not perfect but i guess maintains. TECHNISTONE QUARTZ IS THE BEST QUARTZ ON THE MARKET. the other home just purchased in Provo UT and the countertops have been repaired already after 30 days. The quartz sometimes shows black like ashes in some spots, When I used my finger to rub on it and it disappeared, I just feel like being scammed. Had you done so here, you would have seen my 36th post down where I relatively easily removed an etch from an engineered stone countertop. They love it too and have no problems whatsoever with the countertops. Try "Sprayway" cleaner. Look - I just did this on my own counter. You can feel bumpyness when you run your hand over it, which can be harder to keep clean or rather "feel" clean. I have not a clue what you have on your counters but I cant believe its quartz. Or what my sister has for that matter. this is my last word to you guys as arguing with you is insulting my own intelligence. is excited to help you choose the best stone, color and look to fit your kitchen and bathroom. Thank you for sharing your experience with us. Normal everyday use. You must address Chessie's arguments, not her circumstances. To be perfectly honestly, my old laminate counter was great. However, basic maintenance and care are necessary to make sure your quartz countertop lasts a long time without needing major renovations. None has been done to my knowledge. by RD Marble Team | Jul 19, 2019 | Kitchen Countertops, Quartz Countertops | 0 comments. Sorry CEM, but engineered stone, Breton or not, Chinese or not, is pretty much all 66% quartz and 33% resin. Glass and other tiles can easily scratch a quartz countertop. You need to own it and experience it to give a true statement.I documented the stains of the MSI first quartz delivered to our house 6 month ago. I doubt there is enough difference in the resin/quartz ratio between brands to make any substantial difference in scratching and staining. Get Stone Selection Help From Our Stone Experts. DO NOT LISSON TO ADVERTISEMENTS. I gave heads up to consumers, you want to assure them the junk they buy worth it!!!. What are the disadvantages of solid mocha quartz kitchen counter tops? That isn't to say that choosing laminate today is not perfectly fine. Furthermore, the testimony of an estone owner is likely anecdotal in nature. With so many colors and styles in quartz to pick from, it is uniquely a stone that can fit any kitchen style. Now you see white on that chip. ask for sample from any store and test it yourself. I should have just gotten good ole laminate like my husband suggested. It was 22 or 23 years old when I replaced it with quartz. OLD MSI COUNTERTOPS defected within 7 days. I don't waste time on forums giving advise if I don't own it. Norwex microfiber and polish cloths didn't work. We love our new countertops and so do all our friends who regret buying Cambria and Silverstone quartz. A couple of my knicks in my counter came from a small glass spice bottle falling the 2 feet or so out of my upper cabinet and landing on the counter. I acted as a salesperson and purchaser for manmade stone and granite for a large company. It is NOT durable whatsoever and it stains and scratches very easily just by placing cup of water or tea on the countertop. I can not wake you up because you pretend you dont understand. The new sealers for granite last along time and only take a few minutes to put on. I don't consider them to be a stain because they are so easy to remove - in my book a stain is something that is difficult to remove or has penetrated the material. Granite was king for nearly 4 decades as the most desired countertop choice. After my mistake by listening to my contractor and bought the Quartz counter top which I explained earlier I decided to build a bar somewhere in my house and for countertop I decided to examine all quartz a available And I found ALL of them are scratched or stain by a small rubbing with an object like your nail, key, etc. people complained about having scratches and stains happening with every little touch, not easily removed, many are permanent. Not a trace left. I have two homes one was purchased many years ago and the quartz is amazing , strong and does not scratch, indestructable. The manmade stone manufactors say to use a trivit, yes you can put warm things on it NOT HOT, yes you can cut on it, BUT do not cut with sharp knives. :-). Contact your stone contractors for more severe damage. Quartz countertops in recent years have pushed past granite in the popularity contest. I'm really glad I went with wood in most of the kitchen (with tile in a wet area around the sink). I read so many bad reviews on MSI, Cambria and Silestone and even Caesarstone quartz AFTER we installed them that we decided to have them removed and replaced them with light granite. Have your water checked, people!!! They all ask us when we got them from and what is the brand. Like I said, Quartz is touted as indestructible, but my experience with it is the opposite. We are very happy with our choice and you will be too! The ceasartsone was awesome ( I wanted to use it for our new home be the slab was not big enough to accommodate large island). The granite is a piece of artwork that looks great forever. Big Gap on each side of dishwasher. WITHOUT that maintenance and cost. They are basically indestructible. I keep a couple of trivets by the stove so burning has not been an issue. Our new light granite looks beautiful and most importantly it is going to last more than 20 years like the old one we had before. Plus a fraction of the cost. I recount my own experiences here, whether they are good OR bad. There's a lot to like about this durable blend of quartz and resin for kitchen countertops, and the downsides are minimal, These cleaning tips for quartz, travertine, porcelain and engineered stone will help keep your countertops and sinks looking spotless, When you celebrate wear and tear, you send a message that your home is designed for relaxation, A haphazardly planned and built 1905 Colorado home gets a major overhaul to gain more bedrooms, bathrooms and a chef's dream kitchen, Ecofriendly and full of character, this heat- and scratch-resistant material is a great fit for custom kitchen counters. I replaced it with quartz, and there is no comparison in looks, frankly. Idk I guess I'll try to hide the white with a brown marker or something. We are cooks and need to have something durable but quartz is definitely not it! i finally found something close to quartz called Nonoplastic which is not quartz and was very strong and real scratch resistant in my test. Sure, the manufacturers building a brand want you to believe otherwise, but just like Coke and Pepsi are bouth carmelized caffinated fizzy water, it's basically all the same stuff. I have probably stated those exact words at least TWENTY TIMES in this forum. Quartz? It's possible the slabs could have been scratched during manufacture/ transport/installation -- things can happen. The fact that bacteria cant nestle in the miniscule holes like other porous stones is a huge bonus. See my attached photos. Acidic liquids like vinegar or wine are particularly fast-acting stain agents. I called the same contractor who when saw the material said it is difficult to fabricate took some excuses and Denied the job. K B, that's very frustrating, especially since the quartz industry touts the product as being maintenance free. I've also never heard of not sealing quartz. They last a long time, too (as in 100 years easily). Oy vey. I even had a permanent marker soak through a wrapper and was able to use a little Dawn and remove it. Within the first 7 days after purchasing the MSI cheap quartz we had permanent stains just from using water and rings from cups. Dry the countertops with microfiber cloths when youre finished for a full shine. I had never heard of this product and don't know if it will work on other marks, but thought I'd suggest it just in case. You are conflating correlation with causation. My friends in the Czech Republic all own the same brand. I mean seriously - now you are talking about HD here? Not sure how to take care of your new quartz countertops? Quartz stone is the 2nd most common substance on earth and due to its natural molecular structure, it is one of the hardest substances on earth. Or could it possibly have been scratch that quickly? The Technistone is imported from the Czech Republic to USA. Thank you for recommending the product. They are a beautiful choice in your kitchen or bathroom. With so many colors and styles in quartz to pick from, it is uniquely a stone that can fit any kitchen style. Can't believe that would cause that much damage. You know I am stubborn enough to report the defect here and follow up, why you think I have not tried all those cleaning material and methods you providing? i am constantly cleaning it. See if soapstones assets and imperfections will work for you, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Kitchen Counters: Stunning, Easy-Care Engineered Quartz, Get Quartz and Porcelain Surfaces Super Clean, Lessons in Living Comfortably: Embrace the Scratches and Dents, Houzz Tour: Pros Solve a Head-Scratching Layout in Boulder, Kitchen Counters: Sturdy, Striking Recycled Glass With Cement, Kitchen Sinks: Granite Composite Offers Superior Durability, Add Gorgeous Sparkle With Rock Quartz Crystal, Kitchen Counters: High-Tech Solid Surfaces Make Maintenance Easy, Kitchen Countertops: Granite for Incredible Longevity, Kitchen is approx 12' x 12'. Did you inspect the counters after they were installed -- and before the tile contractor started installing the backsplash? Zero scratch, zero chips. My advice to whoever wants to do a countertop project is to examine the Quartz and make sure they wont damage. We learned a tough lesson and love to help others to make the right choice. Sometimes I wonder the company sold me a replica of MSI quartz. And today, the laminate selections available are almost endless. But I wanted them to look 100 years old, so that's fine with me. One for quality reasons and the other for adverse affect on workers causing silicosis and lung cancer. Best solution? If you do scratch the surface by accident, buff the scratches out with a polish such as. I also have Quartz counters on all my bathroom vanities: no stains, no scratches, no chips.I think your counter may have a defect. trivets and coasters everywhere. Windex didn't work. You will not have to seal them. GET A WATER FILTER. As I've been putting the kitchen back together I clean them with water and paper towels and noticed some scratches. The original post is from 6 years ago. Left alone, spilled liquids can seep through undetected holes or scratches in your quartz countertops and stain the stone underneath. The top of the line Cambria and Silestone quartz have the same problems - people invested thousands of $$$ and they have stains, scratches and even chips too. Granite you can seal once every 5 years with a solution that you wipe on, let it dry and you are done. Here are the photos of our countertops. That being said, sudden and dramatic changes in temperature can split a stone slab right down the middle. THAT is the countertop that is nearly indestructible. I like to help people to avoid the same mistake. He recommended the Czech Technistone Noble Areti Bianco (white with tiny little gray veins) to us. We ordered the TECHNISTONE NOBLE ARETI BIANCO quartz in JUNE 2020 from Stone Park quartz distributor in Westville, NJ. The new formicas look as good as the manmade in my eyes. The guy acted as he is our friend, yet he took us the the store to buy the junk, scan ever I saw in my life. Were committed to top-notch customer experience and superior attention to detail on every project. Once finished, a glossy, smooth slab emerges and it can be cut to fit your kitchen and bathroom exactly. then I use dry cotton cloth. She's had her quartz counters for 2 years, and she is just as happy as I am. it is true what has been repeated over and over finally will be acceptable just like ads, but not when people have it in their home and already examined it. 6 month old TECHNISTONE ARETI BIANCO COUNTERTOPS - they look like brand new! ramin mirbostany - have some more coffee. I had matte white Cambria quartz countertops installed in my new kitchen about 6 months ago. Once I explained the differences and the customer saw actual slabs they would go with the granite, 95% of the time. A general contractor will take responsibility for getting this countertop scratch problem fixed for you, thus avoiding any of that finger-pointing that can sometimes happen between tradespeople. https://graniteselection.com/blog/do-quartz-countertops-need-to-be-sealed/, https://www.granitegold.com/does-quartz-need-to-be-sealed/, https://www.rockwithus.ca/blog/should-you-seal-quartz-countertops/, I just installed quartz countertops last week and already have a few scratches from pans and foil. If you select quartz, you will not be disappointed as this sturdy stone looks fabulous for years and years with appropriate care. :-). The awful part was the 4" backsplash that was warped and pulling away from the wall, and the gross-looking grout around the backsplash and sink. If you have hard water, yep, that means you will have a mineral residue. Of course we are talking about peoples experience here not an scientific paper. There are so many options and with the ability to see and feel all the stone slabs we offer, you be able to envision them in your home easier. It is fairly heat resistant as well though trivets are recommended. Quartz should resist scratches of normal use. Of all your options for stone kitchen countertops, quartz is probably the most durable. They look fantastic. A few pin holes from a slip with an ice-pick, and some of the front strip was peeling off. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Making Bathrooms & Kitchens Beautiful Since 1979. It is all marketing but reality is a different story. We all make mistakes in life but thank God for the good company owner who acknowledged his mistake and replaced the countertops in 7 days. need help picking out new kitchen counter tops - ?Granite? Stop by Arch City Granite today to explore our selection, prices and brands. No scratching, nothing. Do NOT buy MSI quartz! I will post another review after 12 month to let everyone know how the Technistone countertops are doing. If you do scratch the surface by accident, buff the scratches out with a polish such as Gel Gloss. The hard resin and stone mixture serves as an elegant, highly durable slab of engineered stone for your counters. Basically she does not have an argument here, she just keep repeating as though repetition brings fact.". You will have to live with the permanent stains, scratches and chips until you replace it with more durable and usable material like GRANITE. It's easy to work on and easy to clean (if you ignore the mild staining). . Maybe one of these can help you find a perfect tile. We stock more than 120 colors of slabs in our Showroom. I took an aluminum pot and rubbed the bottom of it on my white quartz, Yup - it left a big ol gray line. Some particular granite colors have sections that aren't naturally smooth. Never cut directly on your countertops to avoid scratching the finish and making the stone more vulnerable to staining. The owner Nick is a great guy and very knowledgeable. And if I do mess them up, I can always sand it down. It's much more difficult to do so, but not impossible. Additionally, the smooth polish isnt nearly as heat resistant as the stone underneath it. the countertops in our new house are dupposedly quartz but show every water ring, droplet etc. Check out your counters at eye-level to make sure you get everything. It requires high maintenance. Unfortunately i learned this lesson late and my contractor didnt take responsibility and as I mentioned earlier even denied to install a different material for another job. landscaping2014, Sounds like you definitely had a defective product. This has been discussed ad nauseum in this forum. The only other thing I can think of is that the tile sub contractor scratched whole putting in the backsplash.

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my quartz countertop scratches easily