It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. When we receive your order, we provide you with a confirmation email. Copyright 2022 Ubuy Co. All rights reserved. Please call(888) 303-7767for details. If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. Out of the box and ready to grill in less than 30 minutes!! If you find another legitimate online store that offers a lowerprices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! For more information go to: www.p65Warnings.ca.gov, WARNING: This product can expose you to chemicals including Chromium (hexavalent compounds), which are known to the State of California to cause cancer and birth defects or other reproductive harm. If youd like to return your item(s), please feel free to use our simple Return Form to obtain an RMA number (Return Authorization number) and we will process your return quickly. If you would like an order shipped to anywhere else in the world, please email us atsales@outdoorcookingpros.com, and we will gladly work something out with you! After the claim is fully processed, we ship all replacements atabsolutely no cost to you. Within 1 business dayfrom the time the item has been shipped, you will receivean email confirmation with tracking number. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eDesigned for the Primo Grill but suitable to use on other grills.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eConstructed of chrome-plated steel for years of use. The grills also work like a self-cleaning oven. Please note, signing for your delivery without noting any damages or inability to inspect the delivery on the relevant paperwork legally states that you have received your freight in good condition and Outdoor Cooking Pros cannot be held liable for any damages, missing pieces, etc. If youd like to make an exchange contact us, and: Spotix, Inc. All Rights Reserved. I originally purchased a grill and it arrived damaged. Another great feature of our Natural Lump Charcoal is that it can be relit for multiple cookings. Compatible with all grills, Access the firebox while cooking without fear of burning, Constructed of chrome-plated steel for years of use, Easily remove your cooking grate or any of our racks from the grill with the Grate/Rack Lifter. Premium-Grade CeramicsPrimo ceramic grills are composed of a proprietary blend of natural materials to make the highest grade of ceramics available for superior heat and moisture retention. Constructed of chrome-plated steel for years of use. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCompatible with all Prim Grill models.\u003c\/span\u003e\u003c\/p\u003e","published_at":"2022-04-17T11:15:38+01:00","created_at":"2022-03-28T21:34:15+01:00","vendor":"Primo Grill","type":"Accessories","tags":["Accessories_Primo Grill"],"price":3000,"price_min":3000,"price_max":3000,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":42602720624883,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"777","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Primo Grill Grate and Rack Lifter","public_title":null,"options":["Default Title"],"price":3000,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/0526\/0463\/3270\/products\/PrimoGrillRackLifter.jpg?v=1650190450"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0526\/0463\/3270\/products\/PrimoGrillRackLifter.jpg?v=1650190450","options":["Title"],"media":[{"alt":"Primo Grill Accessories Primo Grill Grate and Rack Lifter","id":29773996261619,"position":1,"preview_image":{"aspect_ratio":1.0,"height":2000,"width":2000,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0526\/0463\/3270\/products\/PrimoGrillRackLifter.jpg?v=1650190450"},"aspect_ratio":1.0,"height":2000,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0526\/0463\/3270\/products\/PrimoGrillRackLifter.jpg?v=1650190450","width":2000}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003ch2\u003eGrate and Rack Lifter\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEasily and safely remove your Primo Grill cooking gratewith ease and confidence. We are here for you! If youwould not receive tracking information within six business days of your order, feel free to follow up with us at. Some carriers will charge additional fees if a delivery is abandoned due to access issues. Enter your email to subscribe and get access to the best deals before anyone else! Orders received before mid-day are processed and sent out for delivery the following day (excludes weekends and bank holidays). unable to be expedited further. Once your item(s) are available for immediate shipment, we will ship the order. Or cook low and slow for multiple hours to enjoy a succulent leg of lamb or tender pulled pork. After we receive information from you about the refused delivery or concealed damage, we immediatelyinitiate a claim withthe shipping companyor with the manufacturer. If your order arrives damaged, please be sure to take pictures and provide those to us in order to help us provide proper reparations. Some large or heavy items require additional shipping and handling charges due to the bulky nature of these products. Reserved. Spotix, We currently offer online sales only, unfortunately our warehouse is unavailable for viewings. You can expect contact from us immediately after placing your order, and when your product ships. Some special orders may require 2 to 6 weeks depending on the item. We are the sole distributor of GrillSymbol fire pits in the UK. Periodic inspections ensure that your grill will perform and look great for years. Once we process your payment, we dispatch your items within the delivery time frame stated on the product page. For returns that require freight service, we can schedule a freight truck to pick up the returning item(s) but you will be responsible for the cost. In the event that your items are unavailable, we remove the pre-authorisation and we will inform you of our actions. Inc. reserves the right to choose delivery If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. 1321 Upland Dr Ste 2365, Houston, TX 77043, Primo PGCRC Kamado ALL-IN-ONE Round Ceramic Charcoal Grill w/ Grate Lifter, Durable Side Shelves Increases Cooking Area, Fold-Down Side Shelves For Easy and Compact Storage, Powder Coated Hardware That's Built To Last, Locking Front Casters Provide Peace Of Mind, If you would like an order shipped to anywhere else in the world, please email us at. The cost of original outbound shipping will be deducted from your refund total. We will provide you with a modern, professional and secure online shopping experience backed by personal customer service when you need it.We also promise to bring you the latest in outdoor cooking knowledge and learning. Need help finding the right chimney pipe? At this time, you may purchase the new item(s) in order to get them shipped out sooner or. Shipping costs for our business are typicallyaround $10 for accessories can rangeand up to $450 for larger items. Lights Easily & Heats QuicklyYou can be ready to cook in as little as 15 minutes; the same time it takes to preheat a gas grill. All refunds will be issued to the credit card or PayPal account you used for your purchase within2 days after all returned items arrived at our warehouse. After that, we double-check if all items ordered are in stock and available for immediate shipment. Easily raise, lower, remove or move your hot grids during grilling--a versatile tool to have with your Primo grill. Items shipped via Angaben zu den internationalen Versandoptionen und -kosten finden Sie auf der jeweiligen Artikelseite. Heavy-duty spring-loaded means the spring will never wear out, even after thousands of uses. At BBQGrills.com, we are committed to educating our customers about our products. We do not ship directly to Canada, however, we will ship to a US-based freight forwarder of your choice! For the best experience on our site, be sure to turn on Javascript in your browser. may apply to certain delivery exceptions All refunds will be issued to the credit card or PayPal account you used for your purchase within2 days after all returned items arrived at our warehouse. If your return is due to an error made by us, you will not be responsible for shipping costs. Please. before returning an item to discuss shipping details. We are a family run business based in Swansea, where our warehouse is located. We will process an RMA/Exchange for the correct item(s). Combined with quality-controlled production processes and an unmatched firing temperature, our ceramics are significantly more efficient than other ceramic grills. Have a question about this product? After you place your order, you will receive a confirmation email. The item was damaged during return shipment due to improper or insufficient If your return request is due to product defect or damage, we will first attempt to work with you to repair the product; if repair is not possible, well work on getting it replaced. packaging. If your item happens to be on backorder or is otherwise unavailable, we will let you know via email OR phone. Use less fuel, reach your desired temperature faster and reduce your cooking time with Primo. Flat Rate shipping applies to standard locations within the contiguous 48 states. delivery by a certain date. services. We invite you to experience the Primo Advantage. Um aktuelle Wechselkurse zu erfahren, verwenden Sie bitte unseren. The order will not be shipped or charged unless it is confirmed by you. Our refund policy lasts 45 days. Constructed of heavy-duty metal means this incredible tool will last a very long time. Standard It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. All orders exceeding $49.00 will qualify for free standard shipping; standard shipping applies to standard locations within the contiguous 48 states. When ordering, wepre-authorise your payment method and check our warehouse or suppliers to ensure that your item is available for dispatch. Napoleon 700 Series, unparalleled performance. Custom made items are not eligible for refunds after production has started. When you are entering an International Order, please complete all the necessary information. Enjoy 36-Month 0% APR Financing - Grill Now, Pay Later! shipping applies to standard locations For the best experience on our site, be sure to turn on Javascript in your browser. We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. $1,199.00 $1,250.00 Bread pay-over-time plans are loans made by Comenity Capital Bank. Features include a cast iron top vent, east-to-read thermometer, reversible cooking rates and a stainless steel lower draft door. Once received, returns are usually processed within 3 days, and can take additional time for your bank to process the transaction. We offer free next day delivery on many of our best sellers. Generally, most orders will ship within 1 - 3 business days. Ok, we get it. Constructed of chrome-plated steel for years of use. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCompatible with all Prim Grill models.\u003c\/span\u003e\u003c\/p\u003e"}, Estimated Delivery: Items shipping via Truck Freight are clearly marked on our website and catalogue. Please see below for complete details. ALL SHIPMENT SHOULD BE INSPECTED AT THE TIME OF DELIVERY. Pleasecontact usfor further information. If delivered by Truck Freight, please contact the freight carrier at the phone number on the carriers bill. How convenient is that! We strive for excellence in customer service and to provide value at all times. We typically deliver within 2-10 business days. This does not Aug 09. With the Primo grate lifter tool, you'll be able to safely remove the cooking grates from your hot Primo Grill. It easily lifts your grids with a secure clamping action, when it's too hot to be removed by hand. Subject to availability. Constructed of chrome-plated steel for years of use. Remove your grilling grids from your Primo Ceramic Grill safely with this Primo Grill Lifter! - wird in neuem Fenster oder Tab geffnet. cost to decrease shipping time or guarantee Outdoor Cooking Pros reserves the right to cancel this offer at anytime. The premium-grade ceramics, glazes and hardware are made to withstand extreme climates. JavaScript seems to be disabled in your browser. We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes. 1-866-667-8454, Get the latest updates on new products and upcoming sales. Buy Now! You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to final destination. If your product is defectiveor sustains damage during shipping, please contact us atsales@outdoorcookingpros.comright away. Copyright 19952022 eBay Inc. Alle Rechte vorbehalten. Orders shipping internationally are not eligible for our free standard shipping. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device, Limited Lifetime Warranty Backed by a Twenty (20) year guarantee on all ceramic parts, Designed for built-in application without shelf brackets, choosing a selection results in a full page refresh, press the space key then arrow keys to make a selection. DAMAGED PACKAGES SHOULD BE REFUSED. not be altered subject to manufacturer If you have a question regarding this item, you can ask your question here or you can call us at (855) 341-3312. Weather ResistantPrimo ceramic grills are made to live outdoors. Sign up now for up-to-the-minute offers, sales and news. Thank you! Learn everything there is to know about your Primo Grill. We are using cookies to ensure that we give you the best experience. Return shipping will still be your responsibility, though if an exchange is completed Call us now toll free: We offer a large range of fire pits from multiple brands and we will continue to stock only the best. In most cases, we charge a "flat" rate to ship these items. Quality Products and great prices. All products available on our website Spotix Inc. reserves the right to choose delivery type, carrier, and service level of each shipment when standard shipping is selected. and We started FirePit.co.uk when a search fora new fire pit becamea challenge.During this search we quickly realised there were limited options, we could find the cheaper quality fire pits on Amazon and eBay, but nowhere could we find a 'store' with a large selection of brands to browse. hard to reach areas) special considerations and fees may be applied. Collections: Accessories All Primo Trending. Aug 07 Order yourKamado Grill Today and enjoy FREE Shipping with no tax or fees! To request your110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website. We will get a shipping quote from one of our International shippers. We do not charge restocking fees or return shipping fees. Custom made items are not eligible for refunds after production has started. Many of the items that we sell are large and it is essential that we are informed of addresses with difficult access for large vehicles. Depend on Primo Ceramic Grills wherever you live. Get an Automatic 10% Off Add To Cart to Apply discount | Free Shipping & No Tax, Estimated Arrival: Between Spotix Inc reserves the right to refuse a refund if: In many cases, an exchange may be made to ensure you get the exact item(s) you need. Primo Grate Lifter is a great utensil to have for your Primo grill. Upon delivery, the driver will take it off the truck for you but it is your responsibility to bring it onto your property. Send it to us via the form below and we will get back to you as soon as possible with an answer. Thats why we offer payment options with trusted providers of online transactions. Price Match: Let Us Know If You Find It Cheaper . At Spotix Inc we want you to be satisfied with the products you purchase; if you dont feel satisfied for any reason, we allow a simple returns policy that allows you to return any new, unused, unassembled, and resalable items in their original packaging within 30 days of delivery for a refund. service may be expedited for an additional For most items over 150 pounds our free standard shipping service will be freight, and will include free curb side delivery and lift gate service. We don't ship directly to Canada, but we can shipyour order to thefreight carrier of your choice. The unique oval shape delivers the highest cooking flexibility and efficiency of any ceramic grill. If you do not receive tracking information from us by 3 days after the lead time posted on the product page has elapsed, feel free to follow up with us atsales@outdoorcookingpros.com. Please note: You will be responsible for any applicable taxes and/or duties that will need to be paid upon delivery. Aug 07 For freight shipments, standard shipping All orders will be delivered using the fastest, safest, and most reliable methods. speed (Priority Freight) and are, therefore, Special considerations and fees Makes it simple and safe to remove the cooking grates or extension racks from your Primo grill while cooking. *Authorized Dealer - Save up to 70% More This Week! that may be incurred as a result of this decision. It must also remain in the original packaging, and the packaging must be in a perfect condition. We offer next day delivery on many of ourbest selling products and most of our deliveries are made within a week. Using your Primo Kamado grill is a breeze with the easy-to-read thermometer, porcelain coated cooking grate, and stainless steel draft door for exceptional temperature control. After contacting the carrier, please call Outdoor Cooking Pros Customer Service at(888) 303-7767for further assistance with the damaged shipment. For Freight shipments, standard shipping includes curb side delivery and lift gate services; for exceptions (e.g. We will contact you with the final charges for approval. For more information go to: www.p65Warnings.ca.gov. We look forward to assisting you with your purchase. All eligible returns are 100% free. Bitte geben Sie eine gltige Preisspanne ein, Text in Kursivschrift bezieht sich auf Artikel, die in anderen Whrungen als Euro eingestellt sind und stellen ungefhre Umrechnungen in Euro dar, die auf den von Bloomberg bereitgestellten Wechselkursen beruhen. You must also take photos of all sides of the box and send them to us within 2 days. Our team is available to serve you 8:00 AM - 11:59 PM ET, 7 days a week. Your note should say "refused due to damage". *ETA to USA Only. Exceptional Temperature ControlCook as low as 150F to smoke a salmon or to well over 850F for sizzling ribeyes. These items include but are not limited to: American Fyre Designs fire pits, fireplaces, and firewalls; HPCs MLFPK, FPK, FPPK, and HWI fire pit kits; other custom products. GrillSymbol are a family run business in Estonia, they manufacture their fire pits from corten steel mined and produced in Finland. To be eligible for a return, the item must be unused and in the same condition as you received it. If your return will be returning to us via Freight service, we will require a photo of the item as youve packaged it in order to have a before image of the package to protect against any damage caused during return shipping. We inventory many of our products in our warehouse in North Liberty, Iowa to provide quick and flexible shipping options for the entire country. Primo is the only ceramic grill made entirely in America, using domestic raw materials and completing the ceramic firing and assembly all in Tucker, Georgia. We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. The returned item is missing parts or the original products packaging, either of which were not previously specified by the customer. In most cases you will receive a response within 1 business day.To request your110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.Our 110% Price Guarantee has some limitations: There may be brands excluded from that offer. APRs will vary depending on credit qualifications, loan amount, and term. Customers rate us 4.8/5 based on 77 reviews. Get your texts/emails answered in your native language. Rates range from 0% to 29.99% APR, resulting in, for example, 12 monthly payments of $87.91 at 9.99% APR, per $1,000 borrowed. You also have a 14 day money back guarantee, no questions asked. Please call, If your product is defectiveor sustains damage during shipping, please contact us at, After contacting the carrier, please call Outdoor Cooking Pros Customer Service at, Primo PGCRH Kamado Round Ceramic Charcoal Grill w/ Ash Tool and Grate Lifter, Primo PGCLGH 24" Black Large Ceramic Charcoal Grill, Primo PGCXLH Oval XL 400 28" Black Ceramic Charcoal Grill. However, for a limited time only, we are offering free shipping on all products to the lower 48 states in the U.S. All estimated delivery dates and shipping costs advertised on the website apply the theContiguous United States only. Delivery to rural or extended areas, special order, & Truck Freight shipments may take extra days to arrive. Our 110% Price Guarantee has some limitations: Promotions such as rebates and buy one, get one free offer are not eligible, The item must be in stock on the competitors' website, The competitor must be an online store, they may not have a retail location, The website can not be a discounter or auction website (ie; eBay, overstock, etc..), The competitor must be an Authorized Retailer of the product in question, and must not be violating advertising price agreements with the manufacturer, The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax, There may be brands excluded from that offer. If access is difficult to your delivery address, please leave a note when checking out or send us an email on info@firepit.co.uk.

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