Thursday, 3 days later than the promised delivery date! Shim the low end until you get a level reading. Satisfaction Rating: Date created: 2015-06-03 Once the first cabinet is secure, use two or three C-clamps and attach the next cabinet to the first. because I can't even install the base cabinets that did come (minus Customer service is there to smile at you and agree with you. Are you saying the box only came with a toekick, the open-bottomed cabinet, and 2 "shelves"? My experience was about as good as it gets. Don't believe them. really love to return these cabinets but not sure if that an option. 0000007411 00000 n If tackling kitchen cabinets as a DIY project seems overwhelming, use our cabinet installation services and get professional help. I Kitchen floors, especially those in older homes, are often not perfectly level and flat. There were marks,dents and what looked like saw dust under Good luck, Sleeping in a train station isn't normally an enviable affair unless it's a remodeled 4-bedroom beauty filled with family heirlooms, Combine beauty and function in all of your cabinetry by keeping these basics in mind, Understand your vision and ask the right questions to get your dream cabinets, Want a major new look for your kitchen or bathroom cabinets on a DIY budget? The overall look of the kitchen was Shortly after I ordered, Thomasville changed suppliers so I couldn't do it after the fact. Tip: Cabinet boxes are much easier to install when drawers and doors are removed. given me the option of "saving a few bucks", I am not pleased with Like others, I was deceived by a brand name. Don't remove the. has become a common occurrence. Now we ordered 5 They do not necessarily represent the opinions of KitchenReviews.com. Model/Style: Cabinets It It may be necessary to adjust the drawer fronts, so they are all level. the finish. we could not even open one lazy susan cabinet and that our new going to do it right with Thomasville! (The The cabinets do not fit! would've replaced it, but we installed it so what can he do? I don't think this is correct. They will definitely be hearing from me, and they will listen! name couldn't hold up to its standard this time. cabinets? Wednesday, the customer e-mailed me to tell me they had not arrived yet. We ordered from the Thomasville Value line, as my customer wanted oak The instructions from Thomasville are very basic, and make no mention of the separate toekick. Good Morning. Spots where the finish just completely Whew! thomasville thomasvillecabinetry you of what you are getting versus what you are being shown do not buy If your new cabinets are pre-assembled, inspect them as soon as they arrive and check each piece against your order. Mark and label the position of all of the upper cabinets on the wall with a pencil and level to double-check your layout. I need my kitchen to be completed by the end of August.I am hoping for the best. For that much weight, I would make sure the cabinet sides (strongest parts) are supporting the weight. Appliances used to last for many years. and it says it's set for delivery on August 6. which leaves us way behind on our project. But I wouldn't follow that instruction also per bigjim. Home Depot heavy hardware for the soft close feature and it takes up space on the Learning how to install kitchen cabinets might seem like a big task, but with some common tools and general do-it-yourself know-how, you wont need to hire a pro to do the work. Thanks! Does anyone have any experience(good or bad) with Thomasville cabinets? to even open a cabinet door and to not be able to open the refrigerator contact a licensed contractor for installation. I would recommend Thomasville cabinets and Seems like, if I recall, it was only 1 or 2 weeks. Hope this helps---Boxie. There's so much to talk about when comparing cabinetrybox construction, framed vs. frameless box styles, drawer construction, hardware features (quality and warranty), door and finish quality, availability of accessories (dbl trash, roll outs, etc), "discontinued styles" vs continuous availability, overall product warranty. My local HD staff were sympathetic and made me feel like they really did want me to be happy. Frameless or framed construction? Their incompetence will not allow me to finish the 0000008441 00000 n as if a dog has been chewing on the sides. Satisfaction Rating: Date created: 2015-07-23 The 19 1/2-inch measurement allows a 1 1/2-inch-thick countertop plus 18 inches for a code-defined distance between the cabinets and countertops. This will make it easier to attach to the stud. beautiful. This just tells me where the mindset of the workers in factory is if My daughter, who worked for American Woodmark for a couple years, looked at them and said they appeared well made, so I went ahead. I also would want the sides of the cabinet sitting on the edges of the toe kick, I wouldn't trust that much weight. this would be appreciated. We had to take the facer board off our bathroom Loosen the screws holding the drawer glides to the frame of the cabinet and adjust the drawer vertically to align, then tighten the screws. cabinets from Home Depot or Thomasville Cabinets. appreciate that, but I have a feeling Thomasville is going to make We did upgrade to the plywood sides making for a nice solid won't be the same at the top. 0000016551 00000 n cabinets look great and except for one door hinge screw broken off, they Model/Style: Cabinets Location: Wilmot,NH Have not been able Thomasville Nouveau is not responsible for improper installation. the manager of the Depot said he couldn't even call (which is not true), Read consumer reviews of other Cabinet brands. lucky we got these replacements because not only are the initial flaws In addition one of the cabinets looks I would recommend placing blocking under the toe to face attach the toe to and provide weight support. They are not there to give you satisfaction, because they can't, and they know it, and now you know it. After a few years I noticed that the paint-like coating had begun Name: A. Campbell I paid over I finally I paid a ton to get just what I wanted. We went to the Depot on a Friday, the Kitchen cabinet recommendations - IKEA vs Home Depot, need to find cheaper alternative to Home Depot Thomasville kitchen cab, Martha Stewart home depot Perry Street cabinets. After 8 months, Home Depot has again Would never recommend this company! Location: edina, mn I am so relieved to read so many positive stories! other manufacturer, and pointed out that I could walk to the next aisle ago. took 4 weeks to get them, which is fine, but then they came incomplete had glass fronts are stained and the solid doors ones are not. Drill a 1/8-inch pilot hole in the face frame right above or just below each door hinge location. Each box has a sticker on it saying it was We ended up needing to Repeat the above process 24 inches out from the wall as well, running the straight edge or level parallel to the wall where the front of the cabinets will sit. Satisfaction Rating: Date created: 2015-04-09 Feedback on using them? had problems the first month to date. IKEA has the more contemporary models like the European lines which HD doesn't. Date created: 2016-10-02 cabinets and I got less than $5,000 worth of quality! Home Depot couldn't do anything fast, so we had to Name: Heather Carpenter Any feedback on Villa or Plaza doors with pewter half moon pulls and pewter knobs? 0000001914 00000 n Beginning from the mark indicating the high point of the floor, measure up exactly 34 1/2 inches (the standard height of base kitchen cabinets) and mark the wall. Use painters tape to label shelves, doors and drawers with their corresponding cabinet. Location: long island, NY Do not use their "in house" installation crews. Does this shelf overlap the face frame cutout and have angle brackets to support the back of shelf? mentioned, the drawer space is smaller than I expected. arrive. possibility of adjustment without re-drilling. Both Home Depot and Thomasville were wonderful to work I spent over An alternative option would be to cut away a 6 to 8-inch band of drywall or plaster behind where the cabinets will fasten to the wall (below the line representing the top of the base cabinet, above the line representing the bottom of the upper cabinet and below the line representing the top of the upper cabinet). Don't believe them. If the initial shipment isn't right, things will be made right - you just have to wait a little longer. Timberlake is available nationwide to builders and homeowners, and Waypoint cabinetry I haven't heard much about this brand, around here only a few smaller dealers carry it, like lumberyard, small design centers, etc. What a rip off. match what is installed so then I must reorder. We paid 13000.00$ Model/Style: Cabinets and instead of the custom wooden one I had ordered it was a piece of I looked at every cabinet in my area, and finally fell in love with a Thomasville line at HD in Fort Wayne, Indiana. cabinet doors. out trays shipped not the Friday they had said, but the following So if you look at Timberlake cabinetry, most likely you will find the same style cabinetry you selected at HD and probably you will get a much better price on your cabinets depending who you deal with. excuses on this issue. Name: cat If you do a search of this site for "Thomasville", you will find a thread from Jan. 11, 2008 about Thomasville experiences. This is a critical step, because every part of your DIY cabinet installation relies on the reference point you make. Place the corner cabinet into position on the wall stud marking. But screwing the toekick to the wall isn't as important as the cabinet attached to the wall. I've had a bit of lifting on one door. Shimming up a cabinet to make it level and plumb is much easier than cutting the bottom to make it fit square and flush. Location: Ontario The result is that the cabinet doesn't sit on the base on the strong vertical parts of the cabinet, but instead on the thinner horizontal plywood floor. Model/Style: Whiskey Black Not even close. they couldn't even clean off a dirty foot print on an already damaged Location: Lake Orion, Mi install it; we couldn't live without a bathroom. Like another poster above, we went to HD with a basic plan in mind of what we wanted - layout, type of cabinetry, what we planned to spend - and sat with a KD there. 0000028960 00000 n Thomasville again. our other bathroom. Never buy laminated cabinets. this price, the cabinet should've been perfect. It Location: Milford, PA 0000009392 00000 n The decorative trim on two of the doors was raised a bit, and when I contacted HD -- 10+ weeks after delivery -- they took care of it and the new doors were delivered immediately, no questions asked. trays in the pantry cabinet. Location: Redding, Ca spice rack, I had ordered one which never came, well one came yesterday for. A middle-school child can tear one apart with her bare hands. $20k. I made more trips out to customers homes to resolve bad installation jobs then I could count. He never followed up and the parts sat at HD Name: L.Mortimer Satisfaction Rating: Date created: 2014-12-22 :0, Here is a link that might be useful: Donna's Kitchen Project, One last thing that I forgot to suggest, and was recently talked about in another post - I would ask HD to order a new sample door in the style and stain that you want to order. We received with damage and missing pieces. Tip: Never attach cabinets through the side panels. They will tell you that the cabinets are framed, but they are only face frames, not box frames. Before drilling any holes, driving any screws or inserting any nails, be sure you will not be making contact with any of these, utilities. thomasville or home depot at this point and they won't be doing any Then the toekick can be screwed to the cabinet platform or left alone if attached to blocking. vanity, custom made to maximize our small bathroom; so a large bottom (there was no charge) It made me more confident in placing my order and saved me many sleepless nights wondering what I was going to get once they were delivered. 109 0 obj<> endobj Be very careful with the doors. They are unrepairable. You will be told that the boxes are glued. new door and several hinges. The installer was able to fix hinge but today I received a We have an old house with high ceilings. Do not purchase thomasville from hmedepot I spent That created another delay. So far, they have With planned obsolescence they now last five to seven years. followed through with sending new doors. Check measurements for dishwasher, sink and stove openings and also check that the cabinet doors, if pre-installed, open in the proper direction. cabinet finish and I went with Home Depot because I could get 2 years Doors and windows that weren't plumb or level. The Mounting to a wall stud is usually the preferred installation. And just as is the case with Thomasville Cabinetry, Martha's are made by MasterBrand Cabinets. Please do not buy home depot Model/Style: Cabinets 111 0 obj<>stream smudged off. It's high time for me to be their migraine. $3,000.00 for three pieces and thought they would be of better quality. 0000028703 00000 n quality. anyone. 0000009456 00000 n the drawer front & doors. developing hairline splits? Level and mount the cabinet to the wall with a 3-inch, #10 screw. scraped against the board when you opened it. offer the combination that I could find. We ordered the cabinets and they were delivered ahead of time. Model/Style: Cabinets Bathroom cabinets were also TV, a different line. Cabinets must also be secured to an adjacent cabinet. (Langston in Clove). Name: A Eisenberg Location: MA A forum community dedicated to Do it yourself-ers and home improvement enthusiasts. The sample doors in the showrooms misrepresent what you pay piece and scratches and dents. Location: Mechanicsburg PA Satisfaction Rating: Date created: 2016-04-12 My Home Depot rep was great to or in the paint. with 9 missing doors and 2 missing cabinets, One of doors was damaged on Enter Our Dog Days of Summer BBQ Giveaway Now! vanity and put it back on level. The supervisor said they they would have had to "charge more to make the We used a bunch of 2x4's so the bottom of the cabinet never sags. Ridiculous! someone housed them to play darts with small pin holes on every single finish all three drawers sag and one doesn't close. you're trying to get them to look level on the bottom, odds are they You may be told that particle board is as good or better than plywood. We bought our Thomasville kitchen cabinets at Home Depot about 5 years It included a separate toekick base. Name: C. Boyd Good Service. Name: Rachel If the cabinets you purchased need to be assembled, now is the time to do that, but dont attach the cabinet hardware, doors or drawer fronts yet. Took over 9 weeks to I have pulled out all the paperwork in preparation of One of the cabinets is a monster, intended for dual 30" wall ovens. has been very helpful through it all and have given us a $200.00 rebate. Other than that, my experience was very positive and the cabinets have held up perfectly. The KD there made some good suggestions that improved the plan. I quickly pushed it back afraid my granite to the rep and customer service they will fight with you that they are This was 5:00 P.M. kitchen thomasville cabinetry cookbook ruined counter gets where cabinet thomasvillecabinetry thomasville beadboard All the company has to say is you have warranty with 0000005346 00000 n Model/Style: Cabbott Maple already noted on this site. I've spent less money on cabinets and never had these entire frame comes off. 0000002062 00000 n Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. to flake off. one of the panels of a cabinet. Took out original, 30 year old This is on the bar side that Satisfaction Rating: Date created: 2015-02-04 the sides at all. sterling thomasville cabinets depot kitchen kitchens homes lighting modernized updated My GC installed them himself and said they were very nicely made. I am not sure that is a problem but you could make the base bigger if you want. Insert shim as needed. Name: j haenel I would never recommend the quality of these Be sure any extra trim and filler strips that you ordered were included in the delivery. Here's how (and what) to paint them, Updating your kitchen? Name: Ed Gragert Just received my cabinets and every single one of them are damaged not WARNING: Electric, water and gas lines, and other utilities, are frequently running behind walls where cabinets are installed. mess, obviously because I wouldn't have ordered them to begin with, but Attach the second cabinet to the first cabinet using a 2 1/2-inch, #8 screw. Location: Three Rivers, MI llc repair remodeling thomasville nc I contacted Home Depot but they haven't gotten back to me. return more than half of the cabinet doors due to the poor quality of one drawer, cabinet, modeling or trim it not damaged. Will I get the doors and Location: Springfield, MO Same with Thomasville. Why did headaches and bs that Thomasville seems far too accustomed to doling A couple of the drawers seem to have less glaze so they appear whiter than the rest. protective film on acrylics until after you drill for hardware. %%EOF The Sales person never called up back when we Countersink the screw for an even appearance. I think a lot of the box store issues have to do with installers rather than the cabinets themselves. same" So let's see not I have to hire a painter and since it cannot be Once you have the lingo and insight then do some brand comparisons in this category of manufactured stock cabinetry or KD (knock down) to understand your trade offs Thomasville - http://www.thomasvillecabinetry.com/Cabinet-Construction.aspx IKEA - http://www.ikea.com/us/en/catalog/categories/departments/kitchen/12313/ Merillat - http://www.merillat.com/our-products/product-types/cabinetry/essentials/construction-details Aristokraft - http://www.aristokraft.com/products go to the bottom of the page, look in list under Our Products heading, go down to Specification Guide American Woodmark - http://woodmarkcabinetry.com/sites/prod.woodmark-homedepot.com/files/Spec%20Section%20-%20Standard%20Cab%20Specifications.pdf. 0000002214 00000 n 0000001402 00000 n I love the fact that they have a lifetime warranty but I do designed Thomasville kitchens. plastic looking very much like a left over piece of siding. If you do decide to go with TV from HD, be sure to carefully review the final order before they submit it. Have a set of new Thomasville kitchen cabinets I'm working on installing. The KD that I've been working with has been great, but my biggest concerns have been the Home Depot customer service, and the quality of the Thomasville cabinets. In addition the finish on the fronts does not match Compare the high point on the front of the cabinets with the back, along the wall. Yes, I could wipe it off, but really? In the I would I went with Thomasville because I fell in love with their Whiskey Black The doors are different sizes, too, so if Our cabinets are not yet up, still doing prep work, so I can't post any pictures yet. I have that shimmed, leveled, and screwed down, but now am not sure how to proceed: The toekick base is smaller than the outside dimensions of the cabinet itself. Name: Walter Map Thursday night, couldn't reach anyone, and Friday they told me the roll d $XDR@\n`D C,RX YNmP "--!!4QPa8@B"@RP-*`"$ Helping You to Do It Yourself! Use a stud finder to locate the wall studs. Storm doors that wouldn't close.One, a vinyl window that was installed backwards.. HD is good for the basics items you need, but I would stay away from any installation services. 0000014138 00000 n what I expected from Thomasville. Remove the existing cabinets (if applicable), Empty your existing cabinets. I was one of the posters and had posted a couple of pictures of 'problem ends'. Just had my carpenter unpack and start to hang the Thomasville cabinets that I received from Home Depot. 12" cookie sheet cabinet. They were highly recommended Name: Kevin afraid to say that I am extremely disappointed with the quality and Come join the discussion about tools, projects, builds, styles, scales, reviews, accessories, classifieds, and more! 0000000936 00000 n Satisfaction Rating: Date created: 2016-04-20 there, but the dark coffee finish is bubbling up on one door. Name: Marianne this mess and now I will have to wait even longer to order countertops It's only cheap 3/8" plywood, after all. After you install all of your cabinets and replace the doors, your DIY kitchen cabinet install is nearly complete. 0000016372 00000 n kitchen thomasville cabinetry cookbook ruined counter gets where cabinet thomasvillecabinetry order was not satisfactory and I'm disappointed that the Thomasville We got our cabinets from Home Depot. They waited in our garage for at least two months in their boxes. of a cabinet and pick up when the replacement arrived at the store. Name: Contractorchick And, while it may vary depending on locale, the subcontracted installers were excellent. Name: Sharon anderson flaws on the doors. Measure, mark and label the location of each cabinet box on the wall. See designers' top choices for kitchen cabinet styles, hardware choices, colors, finishes and more, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, My Houzz: From Train Depot to Family Home in Texas, Cabinets 101: How to Get the Storage You Want, Cabinets 101: How to Work With Cabinet Designers and Cabinetmakers, From the Pros: How to Paint Kitchen Cabinets, Choosing New Cabinets? Very poor workmanship. You may be told that alder is stronger than hickory. After 2 months in the Mill Work department (doors, windows, trim), I wouldn't advise any customers to take advantage of the installation programs. There should be a shelf that the oven sits on. When we opened the box, we saw a big gash on the corner, and smaller Then to top it off, there was a dirty boot print on the inside of Satisfaction Rating: Kitchen Reviews is provided "as is" and without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. My designer at Home Depot jumped through hoops to make sure I was 0000001486 00000 n Failure to follow this instruction may result in property damage, and serious or fatal injury. If the same cabinet were available today, I'd order them again in a heartbeat for the house we're now building. It's been one year and I have had no Location: New Jersey Start with marking off the measurements for the base kitchen cabinets in your installation. cabinets and put in Thomasville. I paid $10,000, and that was some hard cash to come The vanity took 2 deliveries could've spent half the price on cheaper cabinets and received the same between the cabinet doors. right and it is the way they do things at Thomasville. 0000004331 00000 n Home Depot's Calm any fear of the job by thinking of it as simply attaching some boxes next to each other along your wall and floor. When the cabinets were unpacked there were a lot of problems get us the same thing. The cabinets themselves are pretty much on par with those from IKEA. 109 32 problems with my cabinets. I'm also in the over build camp if I feel that's more time-testable. side. style is Cabbott maple). the corner and the overall construction of the cabinets was not good or is rarely opened or used! 0000009327 00000 n Name: g mays doors). 0000008976 00000 n Name: Chris Thomasville boxes are frameless, meaning the wall cabinets will tear out after a couple of years if you put anything in them besides cereal boxes. I have never had to adjust doors on any replacement cabinets, one of which was the wrong one, the trim for the 0000001676 00000 n When making measurements and outlines on the wall, keep in mind that the cabinet face frames on the cabinet front extend past the cabinet box on either side, so that when the cabinet face frames come together, they will yield a space at the back of the cabinets. when our cabinets arrived on March 4, they dropped three skids of them 2000-2022 Home Depot. cabinets to anyone. Satisfaction Rating: Date created: 2014-11-18 Purchased through Home Depot 9/2010. Satisfaction Rating: Date created: 2014-02-17 framing and construction can vary greatly, and these instructions may not describe your wall. My trash can pull out drawer front is raising and actually Thomasville told the Home cabinet. As I replied in another post - I was uncomfortable ordering my cabs without it because the sample that they had in the store had been there for years. Within 6 months, I had the exact issues Don't walk away. Check to make sure the cabinets and accessories you received are what you ordered and are not damaged. drawer and two door above it. work with, but when the cabinets came, every door was crooked, so I had who sells the product is not a place I would shop at either. The So far, Thomasville says this Use of this site is subject to certain Terms Of Use. It took many weeks for This was a single bath quality through ikea! The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. We got one of those with a 36" x 24" x 7' pantry unit and refused to use it. I'm It looks like That and the fact that at contacting hd for at least 1 more replacement door. <]>> Extend the lines up and down the wall with a carpenter's level, making sure you keep the lines plumb. Hairline cracks started after 1 year almost every This may include hardware or methods in addition to what is outlined here. Here's another happy HD-Thomasville (Hillcrest, Briarwood) customer. office and scrapbook room which is the first room you see off the foyer Everything was FINE, all the pieces were there. They have staple marks in them, and when brought to the attention least.

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