Atlantis is also closely monitoring and following government travel advice fromthe US Department of State, WHO and CDC. I have never been part of an orgy; I have never done cocaine off a stair rail. We hope this temporary policy change provides you with the peace of mind that your payments are safe and that we understand your concerns. After testing positive, many hoped to isolate in their airy rooms with balconies, but were transferred to basic quarantine facilities some of them without windows and served food that they described as cold and hideous. This website uses cookies to improve your experience. Many believe the only solution is for Atlantis to suspend cruises for the foreseeable future. You cant purify the air. Rich Campbell, CEO of Atlantis Events, said that his events company was not able to offer the same flexibility as billion-dollar cruise lines, which have many fleets and sailings to transfer bookings, and the financial resources to offer refunds. Sure, if you want that you can find it, but its not all people having rampant sex out in the open.. The Covid reality changes so quickly that there needs to be more flexibility, said Aiden Morgan, a 44-year-old dance teacher from Boston. We are still implementing the system and will be able to apply credits starting in early April. Still, for many guests, this will be their first big outing since pandemic restrictions were imposed in 2020. But the tour operator insists that its health protocols are safe enough. I left I dont know how many messages with them, and no one ever got back to you," he said of his experience. Still, for many guests, this will be their first big outing since pandemic restrictions were imposed in 2020. We are operating on a very limited staff at this time and each refund takes time to research and process. "If we are scared about a global pandemic of epic proportions, we should not be forced to go on this cruise because we dont want to lose the money.". When will I receive a refund? Fax:212-674-8966 pic.twitter.com/VTjOPKEI0H, Ryan (@IonTorchBearer) January 18, 2022. We are newly engaged, and so this was going to be our celebratory engagement cruise, Steiner told NBC News. A verification email has been sent to your inbox. Before the pandemic, Atlantic Events hosted more than 25,000 guests each year, organising specialty gay and lesbian events on cruise ships and resorts around the world. We will process refunds as fast as possible and realize that many of you need the funds quickly. Have a comment or question? We want to make it worth your while to come back so your FVC is worth substantially more than what you paid, depending on how you decide to use it. All guests booked on the following vacations as of March 8, 2020 will receive a Future Vacation Credit (FVC) to come back on any Atlantis or RSVP vacation through December 31, 2021. Can a Gay Cruise Keep 4,700 People Safe Amid Covid? Please verify to complete the subscription. In this uncertain time, we certainly think its worth waiting a bit in order to keep your options open. Im talking dirty dancing, sex, drugs, raves, orgies and sweet, sweet freedom.. While the company does not offer refunds, it says that the health and safety of its guests is a top priority and it will be enforcing Royal Caribbeans health and safety protocols, which includes a mask mandate indoors except while eating and drinking and in crowded spaces outdoors. This is going to be the wildest party for our community in two years. Out of the 2,700 rooms sold, Mr. Campbell said only 35 have been canceled since Jan. 1. Though a fan of its events, he called on the company, using Facebook, to cancel the cruise and reschedule for a later date. But opting out of some of these cookies may affect your browsing experience. Can the Future Vacation Credit (FVC) be used with any special offers? As for using your credit, we have a lot coming up both this year and next, even though some of this is not on our website yet. Your Name We signed a contract with the cruise line that cannot be changed or canceled. Please leave this field empty. The Royal Caribbean / Atlantis Events Cruise Vacation Guide 30th Anniversary Caribbean Cruise brochure contains the mask and social distancing requirements and states that: If you should come down with a contagious disease, or even suspect a contagious disease, its compulsory that you report it to the ships infirmary for the safety of everyone on board. Though a fan of their events, he called on the company, using Facebook, to cancel the cruise and reschedule for a later date. So many people feel forced to go because they cant get their money back, its not right, Dubry said. I dont think Im bulletproof, but Im doubled-vaxxed and boosted, and Im careful, he said. If youre next to the person that has it, its just going to spread that way.. This includes personalising content and advertising. Steiner and her girlfriend were set to depart from San Juan, Puerto Rico, on March 21, where they would sail to the Caribbean islands of St. Martin, Bonaire and Curacao before heading back to Puerto Rico a week later. A call to the customer service line of Travelex, the travel insurance company recommended by Atlantis, revealed that just one offered policy, the Cancel for Any Reason option, would potentially cover a pandemic or the fear of a pandemic. The refund request form can be found at the following link:https://www.research.net/r/FVCoffer. Mr. Davis said that the upcoming cruise does not feel any more dangerous than taking a flight, or going for happy hour at his local bar where customers are not tested beforehand.. For some booked on the anniversary cruise and other Atlantis events, these reports and the omicron wave of the virus are causing them to reconsider their plans. Ports are Orange on the CDC's COVID-19 Dashboard, Dj Vu: COVID-19 Outbreak on Princess Cruises Ship in Australia. For an optimal experience visit our site on another browser. But Steiner and dozens of other customers may have to eat those costs after Atlantis declined to offer refunds to the vast majority of its passengers who no longer want to board the ship amid fears of an outbreak of COVID-19, the disease caused by the coronavirus. The amount of your credit is based on the cruise fare paid multiplied by the above, plus a credit of 100% of paid taxes and gratuities. But the companys strict cancellation policy does not offer refunds for changes made within 60 days of departure, forcing guests to weigh health risks against losing thousands of dollars. Please leave one below, or join the discussion on our Facebook page. We are doing the best we can but have thousands of refunds to process and each is a manual activity. Otherwise all refund requests will be processed according to their original booking date, with the earliest first. Atlantis travel company is continuing its cruise service amid public health warnings over COVID-19, and some passengers say theyre unable to get a refund. Everyone will party hard and hook up and trust me: If they get a few little Covid symptoms, they are not going to tell nobody., Deccan Herald News now on Telegram - Click here to subscribe, Follow us on Facebook | Twitter | Dailymotion | YouTube, Experiments reveal Covid particles in air infect humans, BCCI announces schedule, venue for IPL 2022 play-offs, In Bolivia, inmates can cut jail time by reading, An unusual April brings record temperatures, dry spells. Celebrity Cruises, on the other hand, has updated its policy to allow those scheduled to sail before August to change their sail date up to 48 hours in advance of their departure for a Future Cruise Credit. A number of cruise lines, including Viking, Avalon Waterways and Disney Cruise Line, have halted their service amid pandemic fears. And sign up for our weekly Travel Dispatch newsletter to receive expert tips on traveling smarter and inspiration for your next vacation. For guests who cannot travel because of government restrictions or lockdowns, Atlantis is showing more flexibility and issuing credits for future cruises, Campbell said. Passengers booked on the Atlantis cruise are closely watching the Celebrity Millennium cruise ship, which was chartered by another L.G.B.T travel company this week for a seven-night Caribbean cruise. There will be safety protocols and walls and barriers and things in place designed to do the opposite of the business were in, which is to bring people together, he said. We have contacted most of these guests already, but if they fall into one of these groups, they should contact Atlantis directly to make the appropriate accommodations for them, he said in a statement to the news site LGBTQ Nation, which was copied almost word-for-word from the email sent to customers. 34 3rd Ave (By Appointment Only) Can a cruise event keep 4,700 people safe amid Covid? It was a huge challenge to survive, Mr. Campbell said. According to reports, the coronavirus can survive in the air for up to three hours time and live on surfaces for several days. Jim Cone, the vice president of marketing at Atlantis, pledged that the company would work with individuals who fall outside the four affected groups on a case-by-case basis.. The answer is 5,500. Since restarting operations in the United States in June, many cruise lines and tour operators have adopted flexible cancellation policies, offering credit or refunds to customers who want to make itinerary changes because of the coronavirus. One person commented: They wont let us postpone! Please refer to the operator policy for specific updates. https://www.celebritycruises.com/travel-alert, https://www.royalcaribbean.com/cruise-ships/itinerary-updates, https://www.virginvoyages.com/Web-Marketing/itinerary-update.html, https://www.who.int/emergencies/diseases/novel-coronavirus-2019, https://www.cdc.gov/coronavirus/2019-ncov/index.html, https://islanderstravel.com/wp-content/uploads/2018/07/Islanders-travel-escape.mp4. Ultimately, this is a public safety concern, said Masters, who noted that the Celebrity Summit ocean liner that Atlantis is chartering for the Puerto Rico trip has a capacity of 2,158 people and that the cruise is currently sold out. For guests who cannot travel because of government restrictions or lockdowns, Atlantis is showing more flexibility and issuing credits for future cruises, Mr. Campbell said. Diamond Princess, which is part of Carnival Corp., announced Thursday it was canceling all trips for the next two months after 700 people contracted the coronavirus aboard a February cruise, resulting in the deaths of seven people. But if someone comes to us and just says they want their money back, because they dont feel comfortable going on the cruise, then we recommend that they take out cancel for any reason travel insurance.. Some passengers expect that people who have been cooped up at home will try to make up for lost time. I dont see why they dont just reschedule and make it the big fun party at a better time.. After I receive my Future Vacation Credit (FVC), can I choose to change to the 100% refund? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Because of the fast-changing circumstances of the pandemic, he said, the company is approaching cancellation requests on a case-by-case basis and trying to accommodate as many people as possible. h/t @CDCDirector @CDCgov https://t.co/TNXAJ1j05b pic.twitter.com/KxV9HyLdSH. Its time to start living our lives again and vaccines and tests allow us to do that. Yes, FVCs can be applied to an existing reservation. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. If you prefer to forgo this credit and take the lower value in a full refund, were happy to process that for you. We signed a contract with the cruise line that cannot be changed or canceled. Even if his mother doesnt contract the virus, Sottovia said that being forced to self-quarantine for two weeks after his trip the recommended period for those potentially exposed to coronavirus would further complicate her treatment. The high volume of passengers on the ship is particularly hazardous for the LGBTQ people who will be sailing on it, as 100 advocacy groups and public health organizations noted in a Wednesday open letter that this population is at particular risk for coronavirus disease. Groups like the Human Rights Campaign and the National LGBT Cancer Network warn that the LGBTQ community has higher rates of HIV and cancer, which means a greater number of us may have compromised immune systems, leaving us more vulnerable to COVID-19 infections.. Yes. To comply with guidance from the Centers for Disease Control and Prevention(CDC), World Health Organization (WHO) and other public health authorities around the world, our cruise lines are implementing several global measures to protect guests and crew. Ports are Orange on the CDCs COVID-19 Dashboard, Westerdam Experiences Azipod Failure During Alaskan Cruise. It was easy for me to arrange for one week of somebody filling in for me, but if I'm stuck in quarantine for 14 days, it would be very difficult, he told NBC News. unable to cancel tickets within 60 days of the departure date, Transgender beauty queen crowned in Thailand amid coronavirus fears, canceling all trips for the next two months, banned gatherings of more than 250 people, at particular risk for coronavirus disease, Tom Hanks offers update from isolation: Taking it one day at a time, can survive in the air for up to three hours time, 40 people in the U.S. and 5,000 worldwide. In order to provide our guests more flexibility in these uncertain times, we are modifying our cancellation policy to allow you more time to hold onto your vacation booking without concern of a financial penalty. Glad to see @RoyalCaribbean is "voluntarily" complying with the covid CDC measures that happened to expire, totally coincidentally, the day before this cruise charter. Can I use the Future Vacation Credit (FVC) on an existing booking? Phone:888-839-0550(Outside New York Area Only) We know many of you have questions, so here are the answers: What order will refunds be processed in? Given how fluid things are today and the extra credits being offered, we wanted to give you plenty of time to make up your mind. Ask Jim a Question about Cruise Law These organizations have access to high quality on-the-ground information as well as health and intelligence resources that help deliver a fact-based overview of the situation. Dreaming up a future getaway or just armchair traveling? All guests have until December 31, 2021, to decide to change their FVC to a refund. Royal Caribbean officials say that while the omicron variant has driven up cases on board its ships in recent weeks, most infections have been mild and have not resulted in severe illness. She just got this fabulous new job, I just bought a house, and all these beautiful things are happening to us. This isnt Covid 2020, said Andre Mayer, a graphic designer from Germany who paid more than $4,000 for the weeklong cruise on board Royal Caribbeans Oasis of the Seas. Update March 5, 2020 By continuing to use our site, you accept our use of cookies, revised Privacy Policy. Washington state, for example, has banned gatherings of more than 250 people in several counties, and New York has prohibited most gatherings of more than 500 people. The bonus credit may be used with any published rate, including our discounted alumni rates, but may not be combined with any other special offer. Im talking dirty dancing, sex, drugs, raves, orgies and sweet, sweet freedom.. Many passengers are convinced. Everything Cruise Lines Don't Want You to Know, For the past several weeks, I have received emails from several people who reconsidered going on this Atlantis Events party on the Oasis of the Seas. These are individuals from outside the U.S. who are unable to get to San Juan because of travel restrictions; older people; those with a history of respiratory illnesses; and medical professionals who regularly meet with patients. Follow NBC Out on Twitter, Facebook & Instagram. All Atlantis vacations are planned to operate as scheduled and to date there have been no cancellations or modifications to the itineraries of sailings in the regions that we have planned charters. Maybe they are worried that it will be empty if they give people the option to cancel, but its their 30th anniversary. Should the situation change we would notify all booked guests in advance of the sailing. Some nights I lose sleep and get the sweats just thinking about being in a cold room all alone with Covid.. Your Question For that reason, we are asking that you only submit requests using the online form as it gives us a clear audit trail. Royal Caribbean officials say that while the Omicron variant has driven up cases on board its ships in recent weeks, most infections have been mild and have not resulted in severe illness. Change to Atlantis Cancellation Policy. Photography property of and copyright by Brang g Vacations, RSVP Vacations, Atlantis Events, St Barths Property and/or Islanders Travel LLC. If I told Royal Caribbean that I was canceling the cruise tomorrow, they would come back and say great but you still owe us the money. , In an article in the NYT titled Can a Gay Cruise Keep 4,700 People Safe Amid Covid?, reporter Ceylan Yeginsu writes skeptically that although the Centers for Disease Control and Prevention (CDC) warned U.S. travelers to avoid travel on cruise ships, Atlantis Events insists that its health protocols are safe enough., Ms. Yeginusa writes Atlantis insists that its vaccination mandate, testing requirements and health protocols are enough to provide a safe environment for 5,500 guests throughout the cruise and many passengers are convinced., I love how before the cruise Atlantis said they were going to enforce masks in crowded spaces outdoors. For Mr. Davis, the upcoming cruise does not feel any more dangerous than taking a flight, or going for happy hour at his local bar where customers are not tested beforehand. The article also quotes Ron Davis, a talent manager from Nashville, who justified ignoring the CDCs warning against cruise travel like many people do, by claiming its somehow-safer-on-a-cruise-than-your-local-store. 2022 Copyright - Islanders Travel Inc. This website uses cookies to improve your experience while you navigate through the website. India 'one of most dangerous nations' for media. To request a de-activation of your Future Vacation Credit and process a refund to your original form of payment, pleaseclick hereand well get the process started for you. You have until December 31, 2021 to request a refund, so even if you dont take a trip before that you can still get the refund later. These cookies will be stored in your browser only with your consent. Other lines are telling them it will take longer. So much for that. Ron Davis, a 50-year-old talent manager from Nashville who will be embarking on his 26th Atlantis cruise on Sunday, said the calls to cancel the cruise are overblown and exacerbated by the stigma against gay cruises that presumes they are all drug-fueled sex parties with no limits. IE 11 is not supported. I have never been part of an orgy, I have never done cocaine off a stair rail. They would not answer the phone. Luis Masters, the administrator of a Facebook page for passengers on the cruise, said at least 50 customers have requested the company reimburse their fares after the U.S. State Department issued a travel advisory on Sunday warning Americans, particularly those with underlying health conditions, not to travel on cruise ships. How do I use the Future Vacation Credit (FVC)? New York NY 10003, Phone: 212-228-7100 For some booked on the anniversary cruise and other Atlantis events, these reports and the Omicron wave of the virus is causing them to reconsider their plans. It makes me feel not appreciated, like they dont really care about their customers, Masters told NBC News. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Cruise ship accidents, injuries, crimes, disappearances, fires, and collisionson the high seas involve issues of maritime law. If I told Royal Caribbean that I was cancelling the cruise tomorrow, they would come back and say Great but you still owe us the money. . Some nights I lose sleep and get the sweats just thinking about being in a cold room all alone with Covid.. You also have the option to opt-out of these cookies. Images: Respective social media users on Facebook, Twitter and TikTok. If he boards the Atlantis cruise next Saturday, he could risk exposing her to novel coronavirus when he returns from the cruise and potentially endanger her life. Last year it was forced to cancel or postpone several events, including its 30th anniversary cruise. We will send a certificate to all guests with the specific dollar values calculated on it. As a subscriber, you have 10 gift articles to give each month. The Atlantis Events charters have always brought lots of drug overdoses on the Royal Caribbean cruise ships in the past. These cookies do not store any personal information. Passengers booked on the Atlantis cruise are closely watching the Celebrity Millennium cruise ship, which was chartered by another LGBT travel company this past week for a seven-night Caribbean cruise. Check out our 52 Places list for 2022. Anyone can read what you share. However, we will allow one name change free of charge for one guest in a stateroom. This is going to be the wildest party for our community in two years. Everyone will party hard and hook up and trust me: If they get a few little Covid symptoms, they are not going to tell nobody.. It was a huge challenge to survive, Campbell said. And even then, it would be at the discretion of the companys claims department as to whether theyd reimburse any of the cost, with 75 percent being the maximum. Atlantis reviews each cruise lines policies daily for revisions and will continue to post any relevant changes on this website. We had almost two years with no income, and we are a tiny self-financed company. How can I start the process for a full refund? If we are scared about a global pandemic of epic proportions, we should not be forced to go on this cruise because we dont want to lose the money, she said. In coordination with all passenger cruise lines, medical experts and regulators around the world, the industry will continue to closely monitor for new developments related to COVID-19 and will modify the above policies as necessary with the utmost consideration for the health and safety of passengers and crew. Im talking dirty dancing, sex, drugs, raves, orgies and sweet, sweet freedom, the NTY quoted Andre Mayer, a graphic designer from Germany. Many passengers are convinced. It is mandatory to procure user consent prior to running these cookies on your website.

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