Please reach out tohelp@birdies.comfor further questions or needs. And one of the portfolio cases. Id probably get these in a black out, just make those my work shoes. Id probably wear them almost every single day because theyre very, theyre very sleek looking, which I like. Does Birdies offer buy online pick-up in stores? They offered a $30 credi on another pair. Thats kind of the average price. Thanks for your patience. Before we head out, lets cover the sustainability aspect of [inaudible]. So if youre buying them in America, they are being shipped and that is carbon emissions and things like that. Shipping fees, duties and taxes are non-refundable. I also thought the sneakers are cute. Thank you for your honest evaluation of Rothys shoes. I doubt I will ever need to buy another pair of cute flats in the colors I have. Um, I have, as I said, Ive walked over 10 miles in these shoes. Your order may experience a shipping delay. Thanks again The insoles in our washable Engineered Knit Blackbird Flats, Swift Sneakers, Cardinal Sneakers, Roadrunner Sneakers, and Falcon Booties are removable. I am in my 70s, walk a lot and still like to look trendy. Were here to help. Didnt exchange them in the timeframe allowed. Insoles in other Birdies styles are not currently removable or interchangeable. So these are freshly laundered rallies. THE PAIR I WANT IS SOLD-OUT, WHAT CAN I DO? Once you receive a shipping label, please ship the order back to us within 14 days of requesting the return. Whether it's a behind-the-scenes look at our latest launches, updates on our sustainability efforts or even the latest happenings in stores, were always here to share whats going on with our community. I had that problem with my Rothys too I started using a detergent stick with a scrubber before each wash, both on the sole and any stains on the shoe. Can I return my online purchase in-store? So these are the only two shoes Im bringing with me on a trip. This absorbs stains and it doesnt really come out. I think I need some since I have staining problem lol, I have the pointed flats and loafer and love them both! Your order may experience a shipping delay. Uh, I would with the point I got to see them in person here in San Francisco and I personally thought that like the rounded toes, just not cute. Shipping cost will be added at checkout. Do they have a contact us page? Depending on the trip, Robin and I clock a LOT of miles and my Rothys are probably the most comfortable shoe Ive ever taken with me. (Optional) Attach a photo with your reply. Some of them are 125. This could pose a problem if they are your only pair of shoes on a trip, or you need them quickly for work. I havent had any issues like that with my pairs and Ive had one for about 2 years now, but its a good thing to note and keep in the mind. We strive to make our site accessible to everyone - you can find our Accessibility Statement here. As far as cleaning, try baking soda or a bath in Oxyclean. And we definitely dont want that. Every time I need to consider which shoes to wear, I often dont opt for my Roths as zi know my feet will hurt. For the list of Nordstrom stores, see below:Downtown Seattle | Seattle, WAOakbrook Mall | Oakbrook, ILSouth Coast Plaza | Costa Mesa, CAWalnut Creek | Walnut Creek, CAPalo Alto | Palo Alto, CASan Francisco Center | San Francisco, CAGarden State Plaza | Paramus, NJNatick | Natick, MAHouston Galleria | Houston, TXDallas Galleria | Dallas, TXManhattan | New York, NY. Where can I find Rothys' contact information? Save my name, email, and website in this browser for the next time I comment. Birdies are available in whole and half sizes from 5-12, excluding 11.5. I was worried about what size to order but found Rothys sizing to be pretty spot on. I will say, they have washed up amazingly, even the inside sole. At Rothys, we know theres a better way to do business, and it starts by putting the planet and its people first. I have to say, in reading the posts about a hole is crazy. Does Rothy's support live chat? K, Your email address will not be published. Rothys are made tobe washable and durable. Yes, Birdies will stretch and mold to your foot. Currently we only allow one discount code per order. All duties, taxes and shipping fees for Canadian orders are charged at checkout, and are nonrefundable by Birdies. U.S Territory orders are estimated to arrive within 2 to 5 business days. Sign up to be notified. They look very professional, especially the darker colors that dont have stains, but they comment a lot of different fabric styles. (Optional) Include a photo to illustrate your review of Rothys' contact information. Overall, I recommend a pair or two of these comfortable flats or sneakers to frequent travelers or people who need to stand on their feet all day. You can contact us Monday to Friday, from 5am to 9pm PT. Quick and seamless, just like that. Thats a lot for shoes that retain dirt like this versus like a leather loafer or something where you can clean off all the dirt. Birdies should fit snugly at first and will stretch and mold to your foot. I have been on the fence about the sneaker so it was nice to read that you are a fan. The Digital Gift Card is redeemable both online at birdies.com and in-store. Enter your email and we'll send you a link to reset your password. Love these! If you are not satisfied with your Birdies we will gladly accept a return or exchange of your unworn Birdies. Let us know the issue and our team will review and address it. Ive had Rothy loafers for about 3 years and love them. As a frequent traveler, I had followers on Instagram tell me for ages that I should try Rothys shoes. Ready to take yourRothy's for a spin? Madewell Jeans Review: Are They Curvy Girl Friendly? We offer returns on all items within 30 days from the date of purchase.Return shipping and handling is $20.00 USD (via Canada Post) and will be deducted from your refund to cover costs. I continued to see the ads pop up and was looking for some new travel shoes and you answered those questions! I may buy some matching elastic to make them usable. Whats not to like about that? I bought my first pair of Rothys out of necessity for a latex free shoe. You can put these into the washing machine. Were constantly inspired by the strides that our community is makingand we love being along for the adventure. That's rightwear your Birdies around the house and even take them for a walk outside to make sure the fit and comfort are just right. Thats just a personal style preference. If you process an exchange, it is possible that by the time your return reaches us, the new item may be out of stock. Keep reading for my 100% HONEST (and unsponsored) review on the shoes, along with must-know tips before you buy if you choose to do so. You can also reach via their contact phone number: 415-737-6849. According to their website, they say they have turned over 37 million plastic bottles into thread for their shoes. this product is back in stock. Lots of walking! I have way less expensive shoes that I wear nearly everyday that have lasted long then these. Follow to get Rothys' best codes & discounts. At Birdies, were committed to comfort. I just wanted to share that I have washed mine one time and I also notice they are not quite as bright white as originally and still look great; but what I really wanted to share is that I did put mine in the dryer on the stationary shelf insert to keep them from tumbling, and turned it on as air fluff which doesnt add heat. Your order might see various stops along the routerest assured that your package is making its way to you. You can contact us Monday to Friday, from 5am to 9pm PT. If you need further assistance filing to reclaim your duties and taxes, please reach out to returns@passportshipping.com. They are each so comfortable and even though theyre expensive, I feel like theyre worth every penny because you can wash them & they always end up looking brand new!!! Shein Review & Haul (Are They Scamming You On Fashion? You can contact us Monday to Friday, from 5am to 9pm PT. Of course, when it comes to anything made overseas, you have to factor in things like carbon emission from shipping, etc. Taxes and duties are set by the Canadian government and are based on the value of the goods and the country of manufacture. They did stain so I wore them sporadically after that. Your email address will not be published. Im personally not a big fan of the rounded toe flats. Hi, its great to have you here. Sign up to be notified. Most helpful although you and I have totally different tastes in what looks good Those pointed ones are absolutely awful and cant imagine anyone willingly wearing them from an aesthetic point of view. I think the design is really great and theyre super comfy. As you can see, uh, the insoles not exactly clean, theyre pretty dirty. Thats a lot of plastic saved from the ocean, which is a win my book. Um, I dont know much about that industry, so I cant say if thats super sustainable or not, but I do know from their website and some digging around that they own their factories that make the shoes and that so they can have really full control over the waste and theyre moving towards a zero waste model, which is really great. They will not stay on my feet. They have been a go-to for packing for months now and have really made trips easier when it came time to pack shoes. All you need is an order number. window.fd('form', { Birdies is not responsible for lost, stolen, or damaged packages. Um, but lets talk about the good things. Are they *actually* machine washable? Theyre going to go with all of your outfits. Birdies are stylish flats that are secretly slippers. Ive been wearing them from over a year so Im going to tell you all good stuff. Theyre almost the same style. Absolutely! My first pair was light (neutral/nude/very pale tan), and NO PROBLEMS with keeping stains (i use oxy/dawn to pretreat if needed and All in wash). Well, not so much. Our limited-edition colors are typically created in small batches, and once they're sold-out, we typically don't bring them back.However, there is a small chance that a few more pairs will trickle into inventory. They also use Merino wool, which is the same type of high-grade wool that Allbirds uses for their shoes. However, if there is a defect in your shoes, please email us athelp@birdies.com. I think that these points are very, very cute. Personally I love the round toe and the point toe, especially in merino wool. Can hair dry/set on heater for a minute upside down if needed, but usually no problem! BUT, does a pair actually live up to the hype? Join the waitlist and well notify you when Because theyre a quality shoe! Place both shoes and insoles into the washing machine. What do you recommend? We are available Monday through Friday9 am-5 pm PST. At this time, we do not accept exchanges on Canadian orders and ask you to return the order for a refund. I wash them in Persil which I think is a detergent that removes a lot of bacteria, stains. Um, but I guess in a low first style and I thought that their Chelsea boots arent necessarily the cutest either. So thats great. I would LOVE to hear your thoughts on Rothys, especially if you own a pair of boots or loafers (maybe I jumped to quickly to not recommend them?) I bought my first pair about four months agothe bright white sneakerand I really love them. this product is back in stock. (I could just toss those bad boys into the wash when unpacking & have shiny, pretty shoes!). Expedited Shipping: We charge $25 and you should expect your shoes to arrive within 2 to 3 business days. I also have a pair of the sneakers in light gray camo and love them. Your styles are then shipped back to our warehouses in reusable packaging. Wash in cold water on the delicates cycle using a gentle detergent. {{ computedProductTitle }} in {{variant.option}} is back in stock. Some of the shoes use Merino wool, which is this really nice Australian and New Zealand type of wool. Try contacting 's customer service team on their social pages via direct messaging or by using comments or mentions. Jerri, I own 4 pairs of Rothys and just purchased the Mary Janes in Flame. Enter your email and we'll send you a link to reset your password. {{ computedProductTitle }} in {{variant.option}} is back in stock. Im a wedding planner and spend long hours on my feet. Our 7 layers of cushioning mean they feel like slippers on the inside. I used to keep a pair of slippers in my office to change into the second I was alone, but I havent had to do this since finding Rothys! How can I chat live with a Rothy's customer support rep? As someone who values style and fashion, but also NEEDS to be comfy at the same time, packing for trips can be difficult. If something feels off, shipping's on us for returns and exchanges in the US within 30 days of the purchase date, no questions asked. If something feels off, shipping's on us for returns and exchanges in the US. Refunds will be issued to the original form of payment upon transit scan. A note about duties and taxes: We want you to have your shoes as soon as possible, so youll be charged these nonrefundable fees at checkout. Uh, and you can actually notice these when youre standing far away. Reach out to help@birdies.com, call, or live chat us with the code you meant to use, and we will retroactively apply it to your order. If you do not receive it within this timeframe, please reach out to us at help@birdies.com. I hate recommending higher-priced items like a $150 pair of shoes before really investigating it and testing out in person. To keep you and our team safe and healthy, weve put a few additional safety measures in place. Your order may experience a shipping delay. They are safe. I just ordered a pair of their new sandals in black, cuz black goes with everything:). Ive watched these so many times and its just stained black and thats really not a big problem because whos looking at the in of like your shoes? Our can't-miss collab with evian is near. There is no need to cancel your order. If you have any questions in regard to your return, please reach out to us at help@birdies.com! I purchased a pair of monogrammed Birdies, can I return or exchange them? You will only be able to submit for a refund of your duties and taxes once the refund for your order has been issued by Birdies. We're sorry about that! I have not ventured out to get a light colored pair but like you Im hard on shoes so may run into the same issue. Heres all the current styles, which range from $125-$165: For my first pair, I ordered The Point in Flame. My butt applies to the flats, which I dont think are as flattering and the boots. }); Theyll just pop right back. This brand has totally taken over the internet with promises of being sustainable, washable, comfortable and trendy. You can also contact through their social media pages. I find that helps clean up my lighter shoes. Are there currently any delays with shipping? What are Rothys' social media pages? Sign up to be notified. Ever? Orders shipping internationally can take 7 to 15 days to arrive. If you have selected an exchange, we will send out your new order 1 to 3 days AFTER the shoes you're returning are scanned by the carrier and in transit back to us. The main allure of Rothys is the concept that you can just toss your shoes into the wash and theyll be sparkling clean!

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