<<6F1A39AE81CF1B4C885F00B80224B4CF>]/Prev 685446>> I know very little about ASHPs so do they vary in performance and efficiency and if so do the Cool Energy units compare favourably and are they reliable? Please provide at least one Unit number, Building name or House Number. Pls let us know how that goes as these units have come up a few times in discussions on here. 2022 Trustpilot A/S. 0000002148 00000 n %PDF-1.5 endobj At Cool Energy HQ they have stock, demonstration and test facilities and experienced, enthusiastic people with detailed product knowledge. endobj Cool Energy are pretty much "sold as seen" - they don't provide any follow up care and won't come and look at their own product. The electrical supply must be isolated during a he, Do not attempt to move the appliance once it is i, Isolate the electrical supply to the appliance if an. This is the wiring diagram from the downloaded manual: It looks VERY basic to me. vi Really helpful company, easy to deal with, no pressure selling and seem to know everything when it comes to heat pumps.They explained everything we needed and how it would work simply for us to understand. Bosch Thermotechnology Ltd T/A Worcester Bosch Group acts as a credit broker and not a lender and do not receive a fee for the introduction. P We will only use this information for the purpose of assisting you in your enquiries. Verification can help ensure real people write reviews about real companies. It will be interesting to see how it performs, but it would not be my choice. Insulation: If your home lacks insulation or is draughty then it may struggle to get warm and your running costs will be higher. 0000002499 00000 n I became aware of them last week when I visited the Sunamp factory and after looking at the Cool Energy site they seem to be considerably cheaper than a lot of their competitors. So I have been having a conversation with Cool energy. If you have a power cut the heat pump will turn off. endobj The difference is marked, bearing in mind that the max input power should be used for the comparison. Don't use them! Here are 8 tips for writing great reviews. However this is not hot enough to kill any bacteria within the tank. The secretary will send you a PDF manual file with a fake APP that doesnt work.Apple nor Android are not working. A 14 day cooling off period applies to all applications. Do not start or stop the unit by removing the power cable; always use the controls, If installed outside, ensure the appliance is protected from prolonged exposure to. Seller assumes all responsibility for this listing. Please can you contact the office to discuss your issues and we will try and find a resolution for you. Electricity tariffs: In general, heat pumps are best run on a single-rate tariff rather than Economy 7 (where you have cheaper night electricity, but its more expensive during the day). 0000075191 00000 n startxref If cancelled within 14 days, alternative payment of full outstanding balance must be made. 35As a refrigeration HP engineer very poor product and after sale service. www.worcester-bosch.co.uk/legal-and-privacy. <> https://coolenergyshop.com/products/cool-energy-inverter-6-18-7kw-stainless-heat-pump-ce-ih6-18, They still do the non inverter ones. endobj CHECK LOCAL CODES AND ORDINANCES FOR PERMITTED USE.CAUTIONTHIS WATER HEATER SHALL NOT BE USED FOR COMMERCIAL USE OR FOR ANY PURPOSES OTHERTHAN HOT WATER SUPPLY USES. 3 0 obj -qGiqc4?x *Q s}QeA&26ZpfMZ4AyG8X,hfoo-U0;z{k1]vX,[x]W All rights reserved. ]cz uk{x.NZ^ROz 0000074474 00000 n Cool Energy Air Source Heat Pumps & Accessories. selvbygg, CE-iVT9 Spec SheetDownload, CE-iVT18 Spec SheetDownload, CE-iVT18-3PH Spec SheetDownload, CE-iVT26-3PH Spec SheetDownload, CE-iVT32-3PH Spec SheetDownload, CE-ES200 Spec SheetDownload, CE-ES300 Spec SheetDownload, Typical Hot Water InstallationDownload, CE-EcoSyn80 Spec SheetDownload, CE-EcoSyn100 Spec SheetDownload, CE-PH7 Spec Sheet Download, CE-PH14 Spec Sheet Download, CE-PH23 Spec Sheet Download, CE-B60 Spec Sheet Download, CE-B120 Spec Sheet Download, Typical Example System Diagrams-inverTech / Pro / Inverter Range, inverTech Pre-Plumb Package SupplementDownload (inverTech Range Only), Heating only withUnderfloorDownload, Heating only with Radiators & UnderfloorDownload, Multi Heat Source with Thermal Store Download, Heating With Hot Water Priority *V5 2020Download(Pro Range Only), Heat Pump Commissioning Sheet Download, Pro Range - Screen Icons / Buttons Description Download, Pro / Pool Range WIFI App Configuration Guide (Pre-2020 Units) - Download, Pro / Pool Range WIFI App Configuration Guide (New Smart Life Units) -Download, inverTech Range WIFI Module Install / App Configuration Guide -Download, CE-iH6-18 Spec Sheet Download, CE-iH10-25 Spec Sheet Download, CE-H6 Spec Sheet Download, CE-H8 Spec Sheet Download, CE-H12 Spec Sheet Download, CE-H17 Spec Sheet Download, CE-H17-3PH Spec Sheet Download. Staple receipt or proof of purchase to this manual for easy reference. www.worcester-bosch.co.uk/legal-and-privacy, Greenstore Ground Source Low Energy Heat Pump Operating Instructions, 01.06.2012 Do not operate the unit or the programmer with wet fingers. This one is going into a 3 bedroom semi detached house. 0000074945 00000 n No installing for a friend (our plasterer) who is building a house on a budget. If the power is off for a long period the heat pump will need to warm itself up before it can heat your home again. 0000074731 00000 n It would not exactly have been difficult when designing it, to give it two call for heat inputs, one for heating and one for DHW then it could easily run at 2 different temperatures. Cool Energy 4kW- 32kW Stainless, Air Source Heat Pumps, MCS Accredited, A+++, - eBay Money Back Guarantee - opens in a new window or tab. And it is most definitely NOT an inverter driven heat pump. And, will the reduced purchase price make sense in the light of the significantly higher running cost? Rated Capacity @35C Water/ 7C Ambient 13.6kw . All I know for sure is it is their cheapest range, 8kW. By <> I have now experiences of this pump of two winter season. The default set temperature for heating is 55 degrees, same as the default set temperature for DHW so unless you change those it's immaterial. 0000000996 00000 n NOTE: Do not plug appliance into the power supply if the tank is empty. endobj stream stream AL }uT 0000004426 00000 n Annual COP is 2.2 I am very satisfed of it. Something went wrong. Record i Instantaneous Oil-Fired Water HeaterInstallation ManualMODEL OM-148(Type D)CONTENTSIMPORTANTTHIS APPLIANCE SHOULD BE INSTALLED BY A LICENSED, AUTHORIZED PERSON(S) DUE TO THENECESSITY OF MAKING ELECTRICAL, WATER AND FUEL CONNECTIONS. The pump can still produce 4-4.5kW with COP 1.6. Our air source heat pump is awful. 0000074754 00000 n Does anybody have any experience of ASHP from Cool Energy? This does not include running costs of electrical appliances like TVs, lighting or electric showers: You might also be able to control the temperature in individual rooms either with radiator valves or zone controls if you have underfloor heating. reserved. translation missing: en.cart.general.close, EcoStore / EcoSyn - Exhaust Air Heat Pumps, Smart EV Chargers & Solar Power Diverters. 0000061889 00000 n endstream endobj 1324 0 obj <>/OCProperties<>/OCGs[1325 0 R 1326 0 R]>>/Outlines 220 0 R/PageLayout/SinglePage/Pages 1316 0 R/Type/Catalog/ViewerPreferences<>>> endobj 1325 0 obj <> endobj 1326 0 obj <> endobj 1327 0 obj <>/ProcSet[/PDF/Text]/Properties<>/XObject<>>>/Rotate 0/TrimBox[28.34646 28.34646 623.61786 870.22119]/Type/Page>> endobj 1328 0 obj <> endobj 1329 0 obj <> endobj 1330 0 obj <>stream 6i>~ycUWk_Vi(sZ,jzfHm_8\u. Finance options are offered subject to status and credit check which must be completed before commencement of works. All I know for sure is it is their cheapest range, 8kW, Copyright 2022 BuildHub Forum Management Limited, https://coolenergyshop.com/collections/pro-range-heat-pumps/products/cool-energy-pro-range-8-41kw-stainless-heat-pump-model-ce-h8. For more domestic energy advice, view all our advice pages. The heat pump should heat your hot water tank to around 35-40C. At least all inverter driven now. Rated Capacity @45C Water/ 7C Ambient 13.0kw This means the heating will not come on, but you will still get hot water. =,S|#pcteDj'PO|}O}uCm5e?>M -EPZ1`~{+nUm3:1;5m=kwiguSFxV_:=uec 8 0 obj 0000028457 00000 n I became aware of them last week when I visited the Sunamp factory. Away for a week: The system should have a holiday or frost protection setting on the control panel, which will lower the room temperature while you are away. OTHER USAGE MAY CAU Oil Miser OM-148 (Type D) Water Heater, 16. Not much they dont know about heat pumps. Hi Faye, I'm sorry you have had a poor experience with our products. 5 0 obj endobj As they just buy in HPs, ask them what make/s they are installing. x]j@E If your product was manufactured before 01.06.2012, Periodically check the condition of any supports for deterioration. A 14 day cooling off period applies to all applications. This means it is usually cheaper and warmer to leave them running during the day, compared to only heating in the morning and evenings. 0000005271 00000 n Representative example - 7.9% APR Interest Bearing Credit - Cash price: 2,900, Deposit (25% optional): 725, Total amount of credit: 2,175, Term: 120 months, 120 Monthly payments: 25.97, APR representative: 7.9%, Fixed rate of interest: 7.9%, Total amount payable: 3,841.40, Total charge for credit: 941.40. Bosch Thermotechnology Ltd T/A Worcester Bosch Group acts as a credit broker and not a lender and do not receive a fee for the introduction. You can raise your heating temperature again slowly as the autumn approaches. 1323 35 0000002455 00000 n The interlock connection would then just be signalling to the HP that the zone valves have operated properly (or, at least, that one of them has). Please try again. How well supported will the Cool Energy unit be when compared to any of the big name brands? <>>> We will not disclose your data to third parties. Doesnt even load up either.Heat Pump unit- terrible. This is because as the surface area of the heater (e.g. When your order has been processed we will email you a reference number and you will receive your document within seven days. Their small size means hotter water is needed, which will be expensive, and your home is still likely to need supplementary heating to be warm enough. Great quality heatpumps, with good aftersales support. They are designed to heat to low temperatures over a long period of time, rather than quickly providing heat when turned on. Although I have not yet been able to assess the operation of the system in winter conditions, my observations of the power consumption and heat output of the device are in line with the manufacturers figures. It is recommended that the maximum setting temperature to 60, Compressor High Discharge Temperature Production (er. Do not wash the unit with water, alcohol, benzene, thinner, glass cleaner. The permissions of Consumer Credit Compliance Limited as a Principal firm allow Bosch Thermotechnology Ltd T/A Worcester Bosch Group to undertake credit broking. So I asked them the simple question, can I download the manuals? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I have started to look at this in more detail as I will be pre wiring for this Cool Energy ASHP verry soon. So as far as I can tell, the HP cannot tell if it is being asked to heat DHW or space heating. 11 0 obj Note: Your consent is voluntary and can be revoked at any point in the future by contacting privacy.ttgb@bosch.com as stated in our privacy policy or by selecting the 'Unsubscribe' link on any text message or email that we send you. We went for the ecostore hot water system (which looks very cool) with a separate heating heat pump unit and so far its costing much less to run than our old oil boiler. 0000005420 00000 n So always try to keep money on your meter, or consider changing your meter and paying monthly or quarterly bills instead. *H\}:4y`PX_h@ldoi&/: We have a network of approved installers so we will be able to recommend someone to come and look at your system. The question really comes down to two things. I will be installing one soon, if you can wait, I will give an opinion when I have done so. We have just had our boiler replaced with a Cool Energy invertech heat pump. A separate user unit should include the settings you need to use. Warranty is non-transferable. The item you've selected wasn't added to your basket. So when you want to turn the temperature up, change the setting of your room thermostat by one or two degrees at a time. View basket for details. V;! I have replied if they can't supply an electronic copy of the manuals, can they at least scan the pages that show the electrical connections and email them to me. There's that dashed connection of some sort between the remote programmer and the heat pump itself. 0000002409 00000 n It's winter again and nearly every day we have error codes- no hot water and no heating with a two year old in the house. I'd assume that's representing a pre-wired multicore cable giving more nuanced control over the HP. I can definetaly recommend this heat pump and Cool Energy Shop.Pentti UusitaloFinland. Check your instructions as this may happen automatically or you may need to select a setting. Chris Gray - MD. At night: Lower the temperature to around 10-15C, and then set it to slowly increase in the morning so that the room is a comfortable temperature when you wake up. Air source heat pumps take warmth from the air outside (even when its freezing) and use it to heat the home. Keep this guide for future reference. 0000073924 00000 n H@ Away for a day: Just leave the system running as usual. We contacted Cool Energy & one of their technical advisors, Dave Watson talked me through setting up the water heating system & it is now working 100%. 3 !1AQa"q2B#$Rb34rC%Scs5&DTdEt6UeuF'Vfv7GWgw 5 !1AQaq"2B#R3$brCScs4%&5DTdEU6teuFVfv'7GWgw ? I spoke to a lovely lady who sent me a property assesment form and links to installation diagrams on the website to give me an idea of what would be fitted. ? 7 0 obj 7 Very pleased, well built quality heat pump.Cool Energy staff, very helpful with product selection and setup. $XB'mD `YT%E*-=7Ut XqV4I5/~nAXv{d+-=q;;btbIj(8J?5b@mJU9|V=v:Cc.!z 69G^bi/XS[5 ,igP@ `c(WosF C I am just going to throw in a length of multicore control cable for now and see what connections the thing has when it arrives. The more I look at that wiring diagram the more it puzzles me. They helped me all the way.Great products, I bought heat pump, buffer and pre-plumb cylinder. We use dedicated people and clever technology to safeguard our platform. Subscribe to get the latest product information, special offers, and more! i would love to write a review if you eould only reply to the e mail i sent on the 9th january. I was told at the time that they were not accredited by a scheme that allows you to claim RHI but as it is likely to be included in a smallish house I don't think the RHI payments would amount to much. Cool Energy ASHPs'any good? Keep the programmer unit of out of reach of children. **Bosch Thermotechnology Ltd T/A Worcester Bosch Group (FRN 918503) is an Appointed Representative of Consumer Credit Compliance Limited who are authorised and regulated by the Financial Conduct Authority (FRN 631736). Very happy! 0000028710 00000 n 0000074553 00000 n This will also prevent the pipes freezing if you go away in cold weather. @DE=S?jz3o g[v))f-The)`y@}6~[}_z|R y2`f Ensure the area around the appliance is clean, well-ventilated and kept free of all, Do not keep items on top of the appliance or use it to support other a. The cheapest range they di is not inverter driven. endobj It does seem a pretty poor setup. 2 0 obj We respect your data privacy. If theres a short warm spell in the winter, it is usually better to turn down the individual room controls instead of adjusting the main room thermostat. Proof of purchase is required for Warranty. 9 0 obj 0000062133 00000 n Which is strange as when you look through the parameter list, it has separate set temperatures for DHW and heating. looks like it's using it's own programmer to do the flow temps based on times? It can also take several days to restore the home to a comfortable temperature. Taking the A7/W35 condition, then the Mitsubishi Ecodan uses about 2.584 kW to deliver 10 kW of heat, whilst the Cool Energy unit uses 3.46 kW to deliver the same 10 kW of heat, so for that condition would cost ~ 34% more to run. They directed me to an approved installer who fitted my equipment and signed everything off.From start to finish they were brilliant and when i had a question regarding settings on the controller, there tech support was great. Finance options are offered subject to status and credit check which must be completed before commencement of works. Last updated 3 years ago. endobj We have had colden than -20 degrees at night time. It's near identical twin is having a Mitsubishi Ecodan heat pump and cylinder. We initially had problems due to being locked down for covid & not being able to visit our holiday home in Scotland. 0000003146 00000 n Evaporator sensor was broken and it caused deicing failure. About us | CSE home page | Facebook | Twitter | FAQs | Factsheets | Contact, Sitemap | Accessibility | Using this website| How we use the information we collect, 2013 Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH | Registered Charity 298740 | Site by 375, Getting the best from your gas or electricity supplier, Understanding your gas or electricity bill, Energy efficient glazing & high performance external doors, Mechanical ventilation with heat recovery, Making the most of your air source heat pump, If you live in the green or blue areas, we can sign you up to your local, you have a hearing or visual impairment or, This information is available as a freely downloadable PDF from this page, Air source heat pump with underfloor heating, Electric radiators and immersion hot water tank. <> Heat pumps can take getting used to as they operate differently to other forms of heating. In the course of assisting you we may need to transfer your information outside of the EU. We can either assume that the above performance is using the rated power input, or that it's using the max power input: Rated Power Input 3.9kw/18.5A Do not under any circumstances stand on the appliance. onwards. 0000003761 00000 n 0 One e-mail to Cool Energy staff and they send me new one without charges. Sign up for a new account in our community. Bosch Thermotechnology Ltd. 2022, all rights During cleaning, isolate the electrical supply to the appliance. Excellent customer service from start to finish- Chris was particularly helpful and even responded to technical queries over the weekend and managed to give clear guidance to resolve any error codes which are designed to protect the system- whilst the errors were a concern they correctly point out issues so that corrective action can be taken- for example I was not aware I needed a buffer tank but the error codes I was getting allowed Chris to identify the problem with my heating system which were no fault of the heat inverter pump- by putting the buffer tank in the errors were cleared.I would highly recommend the CoolEnergy. From initial enquiry through to recommending a local installer, we cant fault the service. My customer wants me to get all the wiring in place so he can finish plastering but he does not yet have the heat pump and tank. Why don't they give any COP data in their specification sheets? Powered by Invision Community, Environmental, Alternative & Green Building Methods. All reviews are published without moderation. But I can only see the one "interlock" (call for heat) connection so I can't see what else it can do. I have been installing Heat Pumps for years, these are well above the pack and as good as the best.Well ImpressedJames from Doncaster, Information provided by various external sources. The unit dose not have a reset but if you would like to reset it you have to do that from the mains.Error codes will come intermittent without a reason.Defrost- automatically never works. Worcester Bosch Group will introduce you to a Worcester Accredited Installer who is authorised and regulated by the Finance Conduct Authority who will broker the finance agreement. Just because they are a bit more refined is a hard argument to justify an extra 1000. Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC authorised and regulated by Financial Conduct Authority. In particular, the only actual connections to the heat pump appear to be power and a pair of wires labelled "interlock" These appear to me to be just a "call for heat" and seem to be the logical or of the hot water and heating valves plus thermostats. - for PayPal Credit, opens in a new window or tab, Learn more about Product Partnerships Limited - opens in a new window or tab, See terms for PayPal Credit - opens in a new window or tab, - Cool Energy 4kW- 32kW Stainless, Air Source Heat Pumps, MCS Accredited, A+++. Max Power Input 4.7kw/21.3A. Most companies would have given us the brush off on a system that is nearly 3 years old but this made no difference to them & I can highly recommend them. 0000006205 00000 n <> It would be interesting to compare the heating bills between the two down the line. Long and cold season in Finland lower the efficiency, but I have seen even 10.5kW production at ambient temperature +25 degrees. Be interested in knowing which model you're looking at. It's pretty clear that they look to be very much like are imported Chinese-made units, albeit fitted with a Mitsubishi compressor unit. Great company and products, very helpful and knowledgeable.Got great advice for 5 plots I was developing and I found pricing very good and they are upfront with all costs unlike many others I approached.Government grants make this a very compelling system to use. If cancelled within 14 days, alternative payment of full outstanding balance must be made. We would like to thank the entire Cool Energy team for their professionalism & prompt response in solving our problem. endobj Copyright 1995-2022 eBay Inc. All Rights Reserved. Do not attempt to modify, repair or service the appliance yourself. I would not be buying one of these for my own use. [&m^0,h6CIwzHk)9;*_cf{bhMzw I#M ~.Wt[2a{5k].>UK. Recently purchased an ASHP and buffer from cool energy. Water Heater Installing instructions for the professional (CDX 7-U, #G2RX98), Cool Energy inverTech Monoblock Series Installation and user manual (M2VXVM), cool-energy/invertech-monoblock-series.pdf, Graf Water Heater Installation and maintenance instructions manual, #VCFO4P, Slant/Fin VICTORY VSPH SERIES Dimension manual (8H82IA), Webasto Water Heater Installation instructions manual, #MF7MYQ, #IZP27E: RDC 200Z Water Heater Installation and operation manual, Monoblock Inverter Series Compatible Water Heater Operation & users manual - S5L69I, Water Heater Installation and service manual (VR-150-(kW), #B81BTI), Water Heater Installation & operating manual (Imperial 'S' Series, #WDD21W), Amtrol EXTROL 100 LBC Installation & operation instruction (LMAH8X), EcoStore Series, Monoblock Inverter Series Operation & users manual (M3N181). This is a well thought out product from a company that clearly knows its stuff. endstream Their reply was the manuals come with the units. You can find more information on our legal and privacy policy by going to see below for appropriate versions of this document. I wouldnt hesitate to recommend them and will definitely use them again, on future projects. Companies can ask for reviews via automatic invitations. Running costs differ between the two because heat pumps do not need to work as hard with underfloor heating. Control unit: The main control unit is often in a cupboard and should only be adjusted by a trained engineer (e.g. Replies to negative reviews in < 24 hours. This is because they will be extremely expensive when turned back on as they will try to raise the temperature as quickly as possible. Only use this appliance for the purpose intended. <> Er. mW8:_gs84m?f s1N pz3Cs882\QZI 8t/0Oe\e X6~caJk+U. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. !hJI$?U_/d5@~O\$r@b!D)pcyOAXnn!Zkx8e~BRQ?1KxvZ+`> I%j1 (4r:Y0~-\:#"vT2:+2!m7V6 9gqw?Z)!mk@j7}:_mq)h,llokv~b2Ht7HCv/(n8PkZ+{]WsT_1ssfEyGQc(c~nm^y$"z#=kz==W:,^0}j ki We[kc@j]m}+ jCufG]77Z8}#JPqXT_ 1='1(c[c$6SXz\ WGO~C79[1 UIF" DPRI$T$$$$$$$$$$XICC_PROFILE HLino mntrRGB XYZ 1 acspMSFT IEC sRGB -HP cprt P 3desc lwtpt bkpt rXYZ gXYZ , bXYZ @ dmnd T pdmdd vued L view $lumi meas $tech 0 rTRC.

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cool energy heat pump instructions