And the numbers speak for themselves. Prior to the launch of The Torch, for example, only about 92 people read the former CEOs blog. The corporate communications and events team came together to seamlessly empower, inform and guide employees throughout the pandemic. Both analytics and employee testimonials illustrate the tremendous success of Wolverine Worldwides redesigned intranet. Our first step was to understand the issues and employees depth of feeling. The team wanted to feature employees on the cover to showcase the diversity of Northrop Grummans people. In both April and June of 2020, the companys HR department conducted global pulse surveys that drew 4,800 (April) and 6,800 (June) responses, respectively, and found that: TikTok challenges rev up social media engagement effort. At the outset of the pandemic, Fords comms team established strategic goals to: The employees returning to the office and to manufacturing plants would do so under circumstances they had never experienced before, so the communications team created messages to ensure that anyone returning to work would have immediate access to all new policies and procedures. Additionally, more than 16,000 platform searches have been launched, demonstrating that many employees are taking full advantage of the intranets advanced functionalities. Winners announcement via our social media channels (, Coverage in Communicate magazines Corporate Engagement Awards print feature, Gold winners will be interviewed on the night and the videos will be published on the Communicate magazine's. Australian Taxation Office, Electricity 4.0: the fastest route to Net Zero Real-time key insights from a weekly employee survey shaped communication across the enterprise. Regarding Kellers COVID-19 response specifically, more than 92% of associates surveyed report feeling either extremely informed or having the information they need about how the company is meeting the challenge and the how it is making resources available to everyone. Day One kicked off with an email to the department containing a prerecorded video message from the chief auditor. For the global company of 67,000 employees, serving the energy and industrial equipment sector, many workers are on location, and therefore limited when it comes to employee engagement. Schneider Electric's Sustainability Initiative - Green Yodha, Critical Capabilities: Analyze Products & Services, Digital IQ: Power of My Brand Positioning, Magic Quadrant: Market Analysis of Competitive Players, Product Decisions: Power Your Product Strategy, Cost Optimization: Drive Growth and Efficiency, Strategic Planning: Turn Strategy into Action, Connect with Peers on Your Mission-Critical Priorities, Peer Insights: Guide Decisions with Peer-Driven Insights, Marketing Organization and Operations Leader, State of the Marketing Budget and Strategy 2022. Northrop Grummans One had to adjust to the realities of the COVID-19 lockdown. Three Stratford stories were in the top ten most visited on our intranet for the last two years alongside articles on our new Mission and Values, all-important Christmas timesheet codes and Brexit! To engage with its social media audiences across all channels (Instagram, Twitter, LinkedIn, Facebook and TikTok) Cisco asked its summer interns to share their virtual experiences through a variety of social media activations. Paul and Steve individually bring more than 20 years experience advising clients in the rural sector. Our Brains are Part of the Problem, Keep It Up! To be the only Communications professional amongst 49 insurance professionals to make the list this year is particularly exciting. Scorpio House, Cisco had 18 total posts for the week across all its @WeAreCisco platforms. With more than 100 nominations in the first hour, managers found that the company was full of heroes who took ownership over processes, emotional health, procedures, etc., all with the selfless desire to be a team player and respect those they worked with. Kroger hosted Listening Sessions with more than 100 Black associates across 15 divisions with nearly 40 executives, including senior leadership, to share their personal struggles. The results are announced on 8 September good luck to all involved. The results will be announced on 8 September good luck to all involved. #marine #cargo #insurance, "Over the last six to nine months, we have seen a transition from the hard market trends that we have seen over recent years in the London Cargo market. Through Hicks emails, employees learned how the company was keeping corporate employees, customers and frontline store, distribution center and contact center employees safe. It continues to serve as a one-stop messaging shop for its global workforce. Frivolous or outdated content frequently surfaced on the homepage via an automated trending section. Cardinals goal during the crisis was clear. The video was published first to the ServiceNow blog, then on Twitter, LinkedIn and Instagram, with alink to the blog. Click below to read the article in full. The result: Aflac has won the top prize in the CSR/ESG Report category in Ragans 2021 Employee Communications Awards. 50 in 50 - Lead on the launch of a now award-winning internal recognition tool, 'The Applause Wall' Openreach delivered an excellent internal communications campaign with strong outcomes. Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact. Employees interacted with one another and the firm more frequently through Engage. Since then, the team has launched follow-up communicationsand a second video focused on the companys decision-making model. Showpiece video depicting the potential of the new building. Ten years ago, Davis was part of a team that trained to climb thethree highest peaksinEngland, Scotland and Wales to honor a friend who passed away from leukemiaonly to learn later that hed climbedthewrong mountains. At the onset of the pandemic, internal communications and workplace experience were able to quickly close all offices and prepare employees for indefinite remote work. Another early session addressed the new obstacles around the everyday use of remote video capabilities. Individual podcasts have reached some 26,400 listeners. Streamlining comm channels boosted information sharing via central hub to double the industry standard. Masters in Internal Communication Management. Privacy Policy. To drive registration to the virtual event, multiple communications were sent to more than 4,700 employees. The move to mandatory telework required communicating crucial information to employees quickly. Strategy, tactics, creativity and innovation: To encourage emotional and practical engagement with the transition, we partnered with internal communications and engagement specialists, blue goose. A companywide survey was conducted in February 2020. The learning and development sessions proved to be a key part of consistently bringing staff together to engage in meaningful and productive discussions. UC Davis Health wanted to go beyond praising deserving doctors and nurses. The six-week Veterans Recognition activities started in mid-October, with multiple ceremonies capping off the honors on Veterans Day. The Hub was launched in 2015 as a handful of web pages for SMS Assists 400 employees. Thats earned it the prize in the Internal Event Strategy category of Ragans 2021 Employee Communications Awards. BMS proved it could still be togetherfor patientsvirtually. On average, employees log into the app six times a day. On average, the retiree interviews are the most-read pieces on HondaWeb, averaging 1,046 views per featured interview. Bristol Myers Squibbs longstanding Global Patient Week event faced the challenge of bringing people together in the midst of the pandemic. Southern Company Gas put together a new mobile app for employees, driving adoption with a digital caf launch and giveaways. The meeting effectivenessvideo was the first part of ServiceNows multifaceted Operational Excellence rollout. A 25% lift in awards being sent in the first year, with a 27% lift within its manager community. By clicking the "Continue" button, you are agreeing to the Eight communications team members from around the world were involved in the project. We particularly liked the link to the engagement survey and the 18% increase over two years, showing the positive impact the campaign had across the organisation. @FordOnline (at.ford.com): The main intranet site was made accessible inside and outside the company firewall and hosted a dedicated COVID-19 resource page with return-to-work information, and articles focusing on when manufacturing facilities in different regions were opening. 1994P&I Cafeteria lightboxes, refreshed with site progress updates, floorplans, facilities partner info, details of new technology. 92% wanted information so they can increase their personal knowledge. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. The numbers have continued to prove the apps popularity: Baker Hughes builds intranet to serve 67,000 workers worldwide; views and visits spike. The 12 videos got 4,380 views/streams (from an audience of about 560 CSLNow subscribers), 468 likes, and 112 comments. The impact of an office move can be extremely emotive. Thats why the team looked to develop an essential employee app to offer real-time communications between colleagues across geographies, ensure on-the-go staff had access to essential documents and videos from anywhere in the world, facilitate better collaboration and information sharing between teams and alert employees of timely news items. The site generally lacked warmth and humanity, and there was unclear ownership of the site with no formal governance or roadmap for enhancements. Launch, adoption and engagement with FUEL have all exceeded expectations. In 2018 Manulife, one of Canadas largest and longest-standing financial institutions, challenged employees to eliminate 1 million hours of customer effort in 2019. Lehigh Valley Health Network, WINNER The podcast format allowed the Ascension marketing and communications team to quickly produce and deliver cost-effective, fresh content that was easily accessible to both internal and external audiences. A one-on-one interview approach helped bring personal stories to life, give a voice to individual associates and humanize Ascensions daily operations and impact. Ninety-six percent of all Citizens colleagues have received a recognition momentthats more than 168,000 recognition moments in 18 months. Instructional videos: The Ford Communications team created upbeat, informative videos with a mix of Ford employees and actors, featuring original music, all of which added to the lighthearted tone of both videos. WINNER Allowing you tonetworkwith your peers and see what others are working on. Accenture Solutions Pvt. Todays interns recruited to recruit tomorrows employees. If you would like to order additional trophies, click the link below to complete the additional trophy form and email the completed form to Brendan Gannon at brendang@ragan.com. "Stronger Together" Danfoss Acquisition Over the course of their conversation, Rockya naturally humble and soft-spoken personshared the details of his exceptional act of compassion: volunteering to have his head shaved so a patient didnt have to go through the experience alone. How would the AHA remain relevant and continue fighting the leading global killersheart disease and strokein a world ruled by COVID-19? That led to a win in the COVID-19 Communication (Government/Nonprofit) category of Ragans 2021 Employee Communications Awards. CNN covered Aflacs $5M donation for frontline workers in a piece about businesses aiding the health care industry. Congratulations to the team of Elisabeth Klisser, Taylor Townsend, Will Madej, Rod Stevenson and Cynthia Pascacio. Concentrix Philippines, MOST INNOVATIVE Paul will report into Katie Small, Head of Private Clients, with Steve reporting into Paul. Cisco turned to the fast-paced platform to share #LoveWhereYouWork stories from intern ambassadors, winning the award in the Use of Social Media category of Ragans 2021 Employee Communications Awards. Using a rotation of senior leaders, 12 videos (each an average five minutes in length) were produced. Their strategy was sound, with a good emphasis on people and two-way dialogue. With many workers in remote field locations, a successful intranet was vital for company to keep a large, dispersed workforce connected. The new Hub was instantly a success with employees. Ciscos social media strategy for @WeAreCisco is to build the best community by creating real connections with future employees by deepening engagement with current employees. Looking to innovate how it engaged with employees, the corporate communications team at Southern Company Gas administered an employee communications survey. Together, we devised and delivered a strategy that accentuated the positives, as well as countering individual concerns. Culture Circles: Evolve our culture, evolve yourself The role of the broker is absolutely pivotal in these events, advocating for the client amongst a number of different stakeholders views and interests, and bringing all parties to the table to ensure the best possible outcome for all involved. Q&As about PMIs vision and transformation were personalized for employees, management and communicators. Not content to rest on their laurels, the team continued to assess how to make the app better, completing quarterly busines reviews and fielding surveys to measure both qualitative and quantitative feedback from workers. Because CTC operates in Canada, a bilingual country, every email was written in both English and French. Schneider Electric, HIGHLY COMMENDED Once it developed a diverse list of employees in a variety of regions across the globe and business units, it assigned them into six groups and developed specific instructions for a selfie video in a box video shoot. Site visits led by our 80 volunteer Move Makers to generate excitement, and explode myths about travel time and security fears. Leadership engages communication resources to weather COVID-19. Research revealed that employees sought frequent updates and perceived employer communications as the most credible sources of information about COVID-19. Turnover dropped by 50% where colleagues are recognized on average 12 times annually, and for those who also send recognition, the company sees it improving even more. Schneider Electric, T-Mobile Corporate Responsibility Report Wolverine Worldwides team sought to overhaul the site with a streamlined, personalized hub that would become the companys central source for news and information. Cisco, WINNER If it wanted to survive the pandemic with its culture intact, teammates would have to lead the conversation. Each email was to be sent to the expectant parent once they reached a certain point in their prenatal or postnatal journey. Following the death of George Floyd, Hicks email to employees acknowledged the hurt that was being felt by CTCs Black team members and committed to fostering a culture where everyone felt seen, heard and welcomed. Some of the examples of awards our clients have won by working with The Big Picture People are: 19 Roundstone Close GARTNER is a registered trademark of Gartner, Inc. or its affiliates. The internal communications team began forming its plan for communicating the transition to employees in October 2019, and launched it two months later. Feedback revealed an opportunity to implement a digital communication platform that would enable the organization to be agile, promote two-way engagement and be accessible for frontline (nondesk) employees. Email:info@thebigpicturepeople.co.uk. Vision Video featuring independent, external industry experts. As data raised the alarm around depression and stress among employees, a ServiceNowemployee in the UK, Damien Davis, sharedinternally that he lost his brother in the past year to suicide. The intranet has its own app, which allows remote workers to remain connected to Samuel even when they are on the go. All winners will receive one complimentary trophy. Looking to innovate how it engaged with employees, the corporate communications team administered an employee communications survey to better understand employees preferences for receiving internal company news and information. #legal #solicitors #insurance, "What we've tried to do is come up with a way of differentiating firms and helping them differentiate themselves from a quality and risk management perspective." Ciscos social media strategy for @WeAreCisco is to build real connections with future employees by deepening engagement with current employees. BITE Lietuva & coagency, FINALISTS When Mars, Incorporated rebranded for the first time in 50 years, it focused on its purpose statement (The world we want tomorrow starts with how we do business today) as the heart of the brand and identified and engaged a network of diverse Associatesbrand ambassadors it calls Purpose Influencers. These include factory workers in China and scientists in Chicago, but all have influence with their peers. This provided the bedrock of our communications, and we adapted our approach and tactics according to what we were hearing. With lockdowns in place, team members managed every aspect of the podcast production from their homes. #awards #insiderhonours #learninganddevelopment #genderequality, We are excited to share that Miller has been shortlisted for the Women in Insurance award at the Insurance Insider Honours 2022. Mars legion of brand ambassadors spoke out on brand topics and urged action to build the world they want tomorrow on climate change. Employees at Enbridge, an energy infrastructure company, asked for a way to access information about current issues and topics in the energy industry that affect the organization. The next day, Hicks announced that all corporate employees would begin working remotelyand so began his employee email series. Overall, a great campaign with fantastic results. NE7 7GH, Tel:0191 2404050 Because #WeMatterAtWork. The Stratford homepage and the Big (Tech) Upgrade page were both in our top ten most visited intranet pages in 2018. Within two days, tech staff invented a new setup, with in-house crew and guests executing 100% from home. #insurance #japan, Great to read Ed provide more detail on Miller's new legal facility - read more below. The leadership team introduced a blog on K-LINE, Time for Conversation, as another way to begin open and transparent conversations with associates about the companys strategy and future. Won bronze in the category Best internal publication - print. Celebrating the outstanding internal communication work by organisations, individuals and teams across the world. 89% say virus-related communications from Ford have been helpful. With support from agency partners at IPG-PR, BMS completely reimagined the event, resulting in the first virtual GPW. The automaker has leaned on instructional videos and candid global town halls to keep workers engaged during the pandemiclanding a well-earned win in the Instructional or Educational Content (Intranet) category of Ragans 2021 Employee Communications Awards. Amadeus Labs, CityNet City of Sydney To ensure Energy Matters content stood out, the team applied a distinct brand treatment to all Energy Matters content on the intranet. Its a winner in the Benefits Communication category of Ragans 2021 Employee Communications Awards. Prudentials internal audit department held a four-day event that featured speakers, breakout sessions and even a few games of Pictionary. I'm excited to have graduated with my CIPR Chartered Institute of Public Relations Professional PR Certificate! Mars worked with its Purpose Influencers to identify and address gaps with, for example, a deep dive session to review recent survey results and action plan accordingly. Download the eBook to learn how the winning brands built their best-in-class marketing and communications programs, driving inspiration for yourupcoming initiatives. All rights reserved. You do not have to be a Gartner client to submit an entry into these Awards. An employee survey in May 2020 showed that, compared to November 2019, employees felt that the company was keeping them significantly more informed, with employee scores in this category increasing by 20% year over year. Although the team faced several challenges, including emails getting caught in spam folders, integration with company network sign-on, and allowing employees the option to access FUEL from company-issued or personal devices, these did not hinder the rollout. We invested a lot of time laying the groundwork discussing challenges and barriers with the Senior Leadership Team. Teresa White discussed Aflacs COVID-19 response with Bloomberg and spoke with Forbes about maintaining company culture in a crisis. To get employees engaged with the app, Flexjet held 10 sessions of 30 minutes each via Zoom and onsite in Dallas and Cleveland to engage managers. Schneider Electric's Sustainability Initiative - Green Yodha In 2019 Northrop Grumman launched a quarterly, enterprise-wide employee magazine named One. Tactics included email blasts, notification alerts and intranet stories. Miller's Grace Jeffreys ACII, from our Cargo team, recently shared her thoughts on the Marine Cargo market with Commercial Risk Online. #marine #cargo #insurance, Exciting to see Miller securing an aquisition in the world's third largest economy - welcome on-board, Lead! Schneider Electric, Bird in the Mine - Electrifying the Future Anchor Mission commitment spurs community investment. Now in their 67th year, these awards continue to recognise and celebrate the great work in the profession. And thanks to ongoing feedback from employees on how to streamline the platform, it just keeps getting better. Philip Morris International, FINALISTS Its efforts have won in the Virtual Wellbeing Program category of Ragans 2021 Employee Communications Awards. The navigation was overwhelming, with several megamenus and dozens of links on each. For Flexjets airline employees, the office is always on the move. Topics ranged from how Ascension was working to meet the needs of caregivers to behind-the-scenes stories of how associates were working to provide high-quality care and strengthen their communities during the pandemic. The home page receives approximately 2.5 million views per month. Employee selfies drive recruiting video during the pandemic. The campaign imagery was inclusive, diverse and impactful. IoIC's prestigious awards are a fantastic opportunity to celebrate the best of the work we do every day. Historically, dozens of BMS patients have been invited to BMS sites around the world to connect and share their personal experiences. With more than 70 content contributors around the world, WeConnect showcases the very best of Wolverine Worldwides internal culture and the brands within the companys portfolio. As COVID-19 created new challenges for delivering communications to employeesand created an opportunity to elevate trust with employeesFords employee communications team emphasized listening and facilitated a two-way dialogue between executives delivering crucial updates and messages to employees who regularly voiced their needs and concerns. Miller's Head of UK Construction, Dave Cahill, and Construction PI Lead, Adam Power, recently provided their commentary to Construction News on factors driving pressure on premiums and coverage in the Construction insurance market. It wins the Rebranding Campaign category of Ragans 2021 Employee Communications Awards. The report spotlights Aflacs CSR heroes, but the company had to shift plans for its unveiling in the midst of the pandemic. Pharmaceutical company launches rebrand in the midst of a pandemic. #awards #insiderhonours #learninganddevelopment #genderequality, Interesting insight from Miller's Construction experts - click below for an overview of current market conditions. This is in addition to live Q&A sessions where associates have the ability to ask any question and receive an answer. Instead it pivoted quickly to produce a campaign without precedent, and demonstrated its values in action. A diverse group of Cisco employees were coached to star in Together, Apart and attract fresh recruits during a tough year. The content was to concentrate on energy literacybroad industry trends/facts and where Enbridge stands on these. Cisco activated interns who shared their #LoveWhereYouWork story through a variety of TikTok challenges that the #WeAreCisco team issued throughout the summer. - Complete a qualification with the CIPR Chartered Institute of Public Relations Good luck to the team for 8 September! 2022 Gartner, Inc. and/or its affiliates. Wear Your Mask to Stop the Spread of COVID-19, Office of the Chief Information Officer, U.S. Department of Labor, University of California, Office of the President, UCnetwork: Creating an employer relationship across the University of California, Choose a job at home, close to your family, Audit & Assurance Innovation Challenge 2020, Challenge(s) Accepted: PMIs Innovative Efforts to Upskill and Engage Employees During Coronavirus, Internal Comms: Midyear Employee Awards and Run Happy Celebration, Raytheon Intelligence & Space Virtual Leader Session, A Merger Like No Other: UKG Global Employee Communications, Creating a Community of Difference Makers, Office of Community Health Transformation and Community Benefits/Anchor Mission, Adapting Professional Development For The Work-From-Home Era, A cut above: EVS custodian loses his locks to support Burn Unit patient, Relaunching Connection Amongst a Global Enterprise, Global Communications and Public Affairs Intranet Video, WeAreCisco (Virtual) Intern Week 2020 Campaign, WeAreCisco TikTok Summer of (Virtual) Interns.

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