Feel free to contact us:514-277-41711-800-567-9303 (Toll Free Number), 2022 JP Grimard all rights reserved | Octantis Agence Numrique, 2022 JP Grimard all rights reserved Octantis Agence Numrique, Bric's Duffles, Totes, Briefcases & Travel Bags, Briggs & Riley Checked Hardside Baggage, Briggs & Riley Checked Softside Baggage, PIXIE MOOD - CRUELTY-FREE / VEGAN LEATHER, STORM CASES PROTECTIVE CASES & FOAMS | CANADA, TRAVELON ANTI-THEFT BAGS, PURSES & BACKPACKS | Canada, TRAVELPRO - LIGHTWEIGHT LUGGAGE AND BAGGAGE, TUMI - LUGGAGE AND TRAVEL BAGS | MONTREAL CANADA, ZERO-HALLIBURTON - POLYCARBONATE LUGGAGE& BRIEFCASES, Zero Halliburton Checked Hardside Baggage, Pelican / Pelican air Travel Case Luggage, Pelican / Pelican Air Travel Case Luggage, Faraday Bags - EMF and RFID Signal blocking. If that happens the case will be sent back to you upon completion free of charge. With the exception of Hartman, and Brics items, you do not need any documentation. Should you need to return your product, please contact Online Customer Support. Most luggage repairs can be done while you wait! We will pick-up, repair, and return your items. For the full article, access the link to Zaobaohere. No appointment is necessary for Leather and Luggage repairs. The Replica 1897 is available in a limited quantity of 9'999 pieces only. Please note that we do not sell parts. We also have a second location inLaval(back to the Centropolis). To locate the closest authorized repair center, please contact Online Customer Support. To report a warranty defect or to get a product repaired that is outside its warranty, please contact Online Customer Support for a warranty defect RA # and shipping instructions to the nearest authorized repair center. When used under normal conditions for which they are designed, these products are warranted to be free from defects in materials and workmanship for two years from the original date of purchase. What do I need to bring with me as proof of warranty. Upon replacement of a watch, your warranty will then expire three years after the date of receipt of the replacement watch. "Live more mindful lives, waste less is at the heart of DAs work. Individually numbered and engraved with the year 1897, this unique knife makes a superb collector's item or an extraordinary gift. This was a Sunday and most of the luggage repair shops had closed. All purchases made on SWISSGEAR.ca are automatically upgraded to a 10 year extended warranty, free of charge. Where warranties are concerned, customers be aware! The one destination for all your travel needs. We can also replace your single spinner wheels with roller blade type wheels, which are highly durable. Thank you for this quick service! UNIQUE. You spend many years doing many repairs, satisfying customers, doing the highest quality of work until the manufacturer realizes they trust you with their brand. When shopping for a product, always verify that the terms of the guarantee are clearly indicated, and if they are not, you may experience an issue with the retailer's after sales guarantee policy. Send your items to us for repair, we'll mail them back! SWISSGEAR is a registered trademark and used under license by Holiday Group, Montral, Quebec H1R 1X4. For all warranty repairs, the customer is only responsible for the shipping cost to the repair center while Swissgear.ca will cover the cost to return the repaired product to the customer using Purolator Ground freight. Fast Service. The uniqueness of Gute Reise is, it has answers to all your travel needs - Be it business, adventure or holiday. DA is here for you, Convenience - in the comforts of your home, As featured in our local newspaper zaobao, Friendly luggage repair service here to assist you, Get started with DA quality luggage repair, Whatsapp or Telegram us a picture of your luggage wheel or handle needing repair at. No big deal for those looking for functionality over form. It covers: Both manufacturing defects and damage occurring from normal wear and tear. I have recommended them to my friends! All Rights Reserved. The best way to find out is to bring it in! Called Dynamic Ace as part of our price benchmarking ..didn't expect to use them as they were in the West and didn't think they'd come to pick up the bag. At JP Grimard centers, the repair is like art: often imitated but never equaled. of life that cannot wait! If the customer would like priority return shipping, they must pay the difference. We service handbags, garments, shoes, jackets, any leather item. If such a defect occurs, we will, at our discretion, repair or replace your product upon presentation of our original Swissgear.ca sales receipt, which serves as proof of purchase to validate your warranty. The purchaser is responsible for shipping costs to their designated, authorized service center. And all you had to pay extra for collection services. of lost lock combinationsand many more ata reasonnable cost. Holding a piece of history in one's hands is a dream come true at Victorinox. We are so confident of our quality luggage repair workmanship that we are pleased to offer a 3 month warranty on the replaced part. Browse through our latest spring collection and gear up to explore the vibrant colours of nature. Our experts at the front counter can evaluate your case and explain your warranty at the same time! We also repair golf bags ,ski covers, hockey bags,trunks, music cases, equipmentprotective casesand any other baggage. Enjoy the preferred, first class treatment as a SWISSGEAR.ca customer. TRUSTED QUALITY: Handcrafted in Switzerland, this limited release is restricted to only 6,000 serialized units worldwide and sold in a special presentation gift box. If such a defect occurs, we will, at our discretion, repair or replace your product upon presentation of our original Swissgear.ca sales receipt, which serves as proof of purchase to validate your warranty. Upon confirmation, you can choose the luggage collection time at your convenience, Our delivery service will come pick up the luggage bag from you, Once the luggage repair is done, you can select the date of delivery, Our delivery service will then be at your doorstep, with your luggage bag ready for your next trip. JavaScript seems to be disabled in your browser. I was also a little hesitant as we were going to be traveling in 2 weeks -- but they put a rush on it and returned the bag in 5 days. COLLECTIBLE: The Replica 1897 looks exactly like the original on the outside, but it represents the latest in technology on the inside. If at that time, the customer elects not to provide Swissgear.ca with an approval for the repair work as well as a credit card number, Swissgear.ca will cover the cost to return the non-repaired product to the customer using Purolator Ground freight. Subject to the terms of the warranty, your watch is guaranteed for a period of three years from the date of purchase. Please contact the seller. As an added service, all authorized repair centers will repair products sold by Swissgear.ca that fall outside of our limited warranty at a very nominal cost. Was very surprised to find out that they would collect without an additional price, AND the price quoted was under $100 SGD. Start collecting experiences and discover the world with a more thoughtful purpose of happiness. We have been recognized as the finest leather refinishers in NYC. You wish to place an order by phone or need assistance? Please note that leather products may contain folds, markings, grain inconsistencies and variances in shade. We are authorized by, Andiamo, Boyt, Brics, Briggs & Riley, Delsey, Genius Pack, Hartmann, Lipault, Pathfinder, Samsonite, Travelpro, Tumi, and Victorinox(Swiss Army). Swissgear.ca is proud to stand by the quality craftsmanship of the Backpacks, Business Cases, Travel Accessories, Belts and Wallets that we sell. No extra charge for using those, and also explained that as the ball-bearings were made of steel, it would be better at bearing load. Spend 50.00 more and get free shipping! This warranty does not cover the life of the battery, damage resulting from improper handling, impact, and normal wear and tear. Whats more is that they gave us the option of using Polyeurathane wheels -- I have these in my Tumi, and noted the durability (use it even less, but no crumbling wheels). I called up Dynamic Ace who came quickly to pick up my bag and had it repaired and sent back within a few hours. Many retailers today do not handle after sales guarantees and refer their clients to the manufacturer of theitem which usually means the client is left to find for themselves if there is a problem with a product. Swissgear.ca is proud to stand by the quality craftsmanship of its Luggage and Travel Bags. This warranty is also void if the watch has been damaged by accident, negligence, unauthorized service, or other factors not caused by defects in materials or workmanship. Remember that you must have your original Swissgear.ca sales receipt available in order to obtain a return authorization for your repair or replacement. Both places offerfree parking. If it is determined that the case is not covered under its warranty after it has been received by the repair center, the customer will be notified prior to any work being done. To report a warranty defect, please contact Online Customer Support. Need a fix for your luggage wheel or handle? All engineered with state of the art technology and features for safety, reliability and durability. These are natural occurrences in leather and are not considered defects. How do I know if my piece is under warranty? Swissgear.ca proudly stands by the quality craftsmanship of its watches. Please come to the store for any estimate. Only the workmanship and materials of the hands, dial, and watch movement existing at the time of purchase will be covered under the three-year limited warranty, which will be repaired or replaced at the discretion of SWISSGEAR. (close toBeaubien Metro station - Petite - Patrie) well situated for easy accessby carand by metro. LIMITED EDITION: As an ideal gift or collector's item, this limited edition is available in a limited quantity of 9'999 pieces. ICONIC. When used under normal conditions for which they are designed, these products are warranted to be free from defects in materials and workmanship for ten years from the original date of purchase. There are many different factors, age of the case, type of damage and every manufacturer is different. All luggage brought in to Modern for repair will be done while you wait unless we need to order a part or we are waiting on manufacturers' approval. Modern Leather Goods is the only authorized Luggage repair center in New York City. All returns must be sent to Swissgear.ca postage or freight prepaid. Be it for business, pleasure or adventure, we got you covered. Distinctive features of the Replica 1897 include the style of the small pointy blade, the original shape of the corkscrew, an awl perfectly integrated into the body of the pocket knife and a can opener with a unique technique. All returns must be sent to Swissgear.ca postage or freight prepaid. The company is an authorized repair center accredited by all the major airlines to repair luggage damaged during airline travel (see the Montreal Convention about the responsability of the air carriers and the damaged luggage). Our most common repairsarewheel and handle replacements,zippers, seams, recovering Everything we need to know is in the case. You must have JavaScript enabled in your browser to utilize the functionality of this website. We are also recommended by many other Luggage companies. Built with Premium Features for the Frequent Traveller, Includes removable computer bag that fits laptops up to 15inch, Sturdy and stylish, fits anything you might need. If we deem that the case is non-repairable, we will replace it with the same or an equivalent valued model, free of charge. Subscribe to know about exciting deals, exclusive offers, and updates on new products. If such defects occur, please provide the original Swissgear.ca sales receipt to serve as proof of purchase to validate your warranty. Keep up to date on the latest luggage trends, tips, innovations and our special offers. Lifetime (Subject to Terms and Conditions), Victorinox Spectra 3.0 Hardside Expandable Large Case Travel Trolley Suitcase Black, Victorinox Pioneer X 93mm Alox Limited Edition 2022, Thunder Gray, Swiss Made, Victorinox Classic SD Alox 58mm Limited Edition 2022, Thunder Gray, Swiss Made, Victorinox Spectra 3.0 Hardside Expandable Frequent Flyer Carry-On Travel Trolley Suitcase Red, Victorinox Touring 2.0, Travel 2in1 Duffel, Stone Grey, Victorinox Lexicon 2.0 Sport Locker Travel Duffle 37 Litres Black, Victorinox Touring 2.0, Traveler 17" Laptop Backpack, Stone Grey,17 Inches laptop, Victorinox Touring 2.0, Commuter 15" Laptop Backpack, Stone Grey, Victorinox 1897 Replica Limited Edition, Swiss Made. Most reasonable price -- and most of all best value for dollar. We've used the bag about 10 times, and it was only about 3 years old -- so it was really disappointing to see the rubber cracking off the wheels from a somewhat reputable brand (no Rimowa/Tumi -- but Delsey's no slouch either). SWISSGEAR.ca is devoted to ensuring customer satisfaction, even after checkout is complete. Stitching of all kinds is no problem. This warranty gives you specific legal rights, and you may also have other rights which may vary from province/territory to province/territory or from country to country. It means if you want your suitcase repaired under the manufacturer's warranty we are the only repair center you are allowed to bring it to. 2 W 32nd St. Suite 401 (4th Floor)New York, NY 10001. Combining style, durability, intelligent design and much more. Just bring in the case and we will find all of the information we need on the inside of your case. Since there are a multitude of parameters to be considered for parts for the same brand depending on the model, the dimensions of the part and the year of purchase of a piece of luggage, the chat service or sending photographs is not useful for repair purposes or to get an estimate.

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